Epson PowerLite 83 Start Here - Page 6

Where to get help Internet support Visit Epson's support website at epson.com/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations. Speak to a support representative To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of the following numbers. (Days and hours of support are subject to change without notice. Toll or long distance charges may apply.) U .S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday-Friday Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday-Friday Purchase supplies and accessories You can purchase screens, carrying cases, and other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Troubleshooting If you see a blank screen If you see a blank screen or the No signal message after turning on your computer or video source, check the following:  Make sure the Power light on the projector is green and not flashing and the A/V Mute slide (lens cover) is open.  Make sure the cables are connected correctly. (See the User's Guide for more information.)  If you've connected more than one video source, you may need to press the Source Search button on the projector or the remote control to select the one you want to watch. (Allow a few seconds for the projector to sync up after pressing it.) If the projector and the notebook don't display the same image If you're using a Windows® notebook:  Hold down the Fn key and press the function key (such as or CRT/LCD) that lets you display on an external monitor. On most systems, the or CRT/LCD key lets you toggle between the LCD screen and the projector, or display on both at the same time.  Check your monitor settings to make sure both the LCD screen and the external monitor port are enabled. From the Control Panel, open the Display utility. Click the Settings tab, then click Advanced. The method for adjusting the settings varies by brand; you may need to click a Monitor tab, then make sure the external Monitor port is set as your primary display and/or enabled. See your computer's documentation or online help for details. If you're using a Macintosh® notebook with OS X: 1 Fromthe Apple® menu, select System Preferences, then click Display or Displays. 2 SelectVGA Display or Color LCD, click Arrangement or Arrange, and make sure Mirror Displays is checked. Epson and Instant Off are registered trademarks and Epson Exceed Your Vision is a trademark of Seiko Epson Corporation. PowerLite and PrivateLine are registered trademarks and Epson Store is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. The contents of this manual are subject to change without notice. © 2007 Epson America, Inc. 12/07 Printed in XXXXXX CPD-25115