Epson PowerLite Home Cinema 5010e Quick Setup - Page 3

Troubleshooting If you see a blank screen or the No signal message after turning on your video device or computer, check the following: • Make sure the power light on the projector is blue and not flashing. • Press the Source buttons on the remote control or the button on the projector to switch to the correct image source, if necessary. • If you're using a Windows® laptop, press the function key on your keyboard that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . You may have to hold down the Fn key while pressing it (such as Fn + F7). Wait a moment for the display to appear. • If you're using a Mac® laptop, open System Preferences and select Displays. Select the VGA Display or Color LCD option if necessary, then click the Arrange or Arrangement tab, and select the Mirror Displays check box. If 3D images aren't displaying properly, check the following: • Press the button to switch to 3D viewing mode, if necessary. • Make sure that you are within the 3D viewing range. See "Choose a location" on the front of this sheet or the online User's Guide for more information. • Press the Menu button on your remote control, select the Signal menu, then 3D Setup, then select 3D Format. Make sure that the Auto option is selected. • Check that your video device and media are both 3D compatible. Refer to the documentation that came with your video device for more information. If you see a blank screen or the image is distorted when using the WirelessHD transmitter, check the following: • Make sure the WirelessHD Transmitter is not placed on a metal surface, as this may interfere with the signal. • You may need to reset the WirelessHD connection. Turn off both the WirelessHD Transmitter and the projector. Start playback on your video device, then turn on the WirelessHD Transmitter and the projector. Wait 10 seconds, then press the Setup button on the back of the transmitter. • If the green and orange lights on the transmitter are flashing, the unit may be overheating. Make sure the vents on the back of the transmitter are not blocked and that the room temperature does not exceed 95 °F (35 °C). Where to get help Manual For more information about using the projector, click the icon on your desktop to access the online manual (requires an Internet connection). If you don't have a User's Guide icon, you can install it from the projector CD or go to the Epson website, as described below. Telephone Support Services To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included with your projector. This service is available 6 am to 6 pm, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing: US: (562) 276-4394, 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday Canada: (905) 709-3839, 6 am to 8 pm, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Internet Support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Registration Register today to get product updates, special promotions, and customer-only offers. You can use the CD included with your projector or register online at www.epson.com/webreg. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase screens or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Notices Declaration of Conformity According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers We: Located at: Tel: Epson America, Inc. 3840 Kilroy Airport Way MS: 3-13 Long Beach, CA 90806 562-290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR 2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: EPSON Type of Product: LCD Projector Model: H398A/H426A Marketing Name: PowerLite Home Cinema 5010/PowerLite Home Cinema 5010e Trade Name: EPSON Type of Product: WirelessHD Transmitter Model: AW-WH036TU/AW-WH036TE/AW-WH036TT Marketing Name: WirelessHD Transmitter Epson America, Inc. Limited Warranty Two-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser of the Epson projector product enclosed with this limited warranty statement that the product, if purchased new and operated in the United States, Canada, or Puerto Rico will be free from defects in workmanship and materials for a period of two (2) years from the date of original purchase. This limited warranty applies only to the projector and not to the projector lamp, which carries a limited warranty period of ninety (90) days from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.