Epson PowerLite Pro Z8000WUNL Quick Reference - Page 4

Troubleshooting, Windows, Mac OS ® X, Where to Get Help, Display Settings - lcd projector

Page 4 highlights

Troubleshooting If you see a blank screen or the message No signal • Make sure the power light on the projector is green and not flashing, and the lens cover is removed. • Make sure the cables are connected correctly. See the on-screen User's Guide. • You may need to change the image source. See "Switching Between Image Sources." (Also make sure the source device is turned on.) If the projector and the notebook don't display the same image Windows Press the function key on your keyboard that lets you display on an external monitor (allow a few seconds for the projector to sync up after you press the key). It may be labeled CRT/ LCD or have a icon, and you may have to hold down the Fn key while pressing it. If that doesn't work, open the Display utility in the Windows Control Panel (in Windows Vista®, right-click on the desktop and select Personalize, then select Display Settings). Next, click Settings and Advanced or Advanced Settings. Make sure the external monitor port is set as your primary display and/or enabled. See your computer's documentation or online help for details. Mac OS® X From the Apple® menu, select System Preferences, Display or Displays, Detect Displays, VGA Display or Color LCD, and Arrangement or Arrange. Then select Mirror Displays. Where to Get Help Internet support Visit epson.com/support where you can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Speak to a support representative To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of the following numbers. U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday-Friday Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday-Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase supplies and accessories You can purchase screens and other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

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Mac OS
®
X
From the Apple
®
menu, select
System
Preferences
,
Display
or
Displays
,
Detect
Displays
,
VGA Display
or
Color LCD
, and
Arrangement
or
Arrange
. Then select
Mirror Displays
.
Where to Get Help
Internet support
Visit
epson.com/support
where
you can download utilities and
documentation, get FAQs and
troubleshooting advice, or e-mail
Epson.
Speak to a support representative
To use the Epson PrivateLine
®
Support
service, call (800) 637-7661 and
enter the PIN on the included Epson
PrivateLine Support card. This service
is available 6
AM
to 6
PM
, Pacific
Time, Monday through Friday, for
the duration of your warranty period.
You may also speak with a projector
support specialist by dialing one of the
following numbers.
U.S.:
(562) 276-4394, 6
AM
to 6
PM
,
Pacific Time, Monday-Friday
Canada:
(905) 709-3839, 6
AM
to
6
PM
, Pacific Time, Monday-Friday
Days and hours of support are subject
to change without notice. Toll or long
distance charges may apply.
Purchase supplies and accessories
You can purchase screens and other
accessories from an Epson authorized
reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766).
Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epson.ca
(Canadian sales).
Troubleshooting
If you see a blank screen or the
message
No signal
Make sure the
power light on
the projector is green and not
flashing, and the lens cover is
removed.
Make sure the cables are
connected correctly. See the
on-screen
User’s Guide
.
You may need to change the
image source. See “Switching
Between Image Sources.” (Also
make sure the source device is
turned on.)
If the projector and the notebook
don’t display the same image
Windows
Press the function key on your
keyboard that lets you display on an
external monitor (allow a few seconds
for the projector to sync up after you
press the key). It may be labeled
CRT/
LCD
or have a
icon, and you
may have to hold down the
Fn
key
while pressing it.
If that doesn’t work, open the
Display
utility in the Windows
Control Panel
(in Windows Vista
®
, right-click on the
desktop and select
Personalize
, then
select
Display Settings
). Next, click
Settings
and
Advanced
or
Advanced
Settings
. Make sure the external
monitor port is set as your primary
display and/or enabled. See your
computer’s documentation or online
help for details.