Epson PowerLite Pro Z9870 Quick Reference - Page 4

Troubleshooting If you see a blank screen or the message No signal • Make sure the power and Status lights on the projector are blue and not flashing, and the lens cover is removed. • Make sure the cables are connected correctly. See the online User's Guide. • You may need to change the image source. See "Switching Between Image Sources." Also make sure the source device is turned on. If the projector and the notebook don't display the same image Windows® Press the function key on your keyboard that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . You may need to hold down the Fn key while pressing it (such as Fn + F7). Wait a moment for the display to appear. You may need to press the keys again to display the image on both devices. OS X Open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox. Where to Get Help Manuals For more information about using the projector, click the icons on your desktop to access the online manuals (requires an Internet connection). If you don't have icon links to the manuals, you can install them from the projector CD or go to the Epson website, as described below. Internet support Visit epson.com/support (U.S.) or epson.ca/support (Canada) to download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Speak to a support representative To use the Epson® PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 am to 8 pm, Pacific Time, Monday through Friday and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase supplies and accessories You can purchase screens and other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at epsonstore.com (U.S. sales) or epson.ca (Canadian sales).