Epson PowerLite S7 User's Guide - Page 90
Where To Get Help, Speak to a Support Representative
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■ Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector's infrared receivers. Also, turn off any nearby equipment that emits infrared energy, such as a radiant room heater. ■ If any buttons are held for longer than 30 seconds, the remote enters sleep mode. Release any button that is held to wake the remote. Where To Get Help Epson provides these technical support services: Internet Support Visit Epson's support website for solutions to common problems with the PowerLite S7, PowerLite 79, or PowerLite W7 (U.S.) or PowerLite S7, PowerLite 79, or PowerLite W7 (Canada). You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday. ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. 90 Solving Problems