Epson Stylus C64 Product Information Guide - Page 8
Cleaning the Print Head, Running the Head Cleaning Utility, Windows, Macintosh OS X - not printing
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EPSON Stylus C64 10. Close the cartridge cover. 11. Close the printer cover and press the H ink button. The printer begins charging the ink delivery system. The green P power light flashes and the printer makes noise. Charging takes about half a minute. When it's finished, the green P power light stops flashing and stays on, and the red H ink light goes out. Caution: Never turn off the printer while the P power light is flashing, unless the printer hasn't moved or made noise for more than 5 minutes. Cleaning the Print Head If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Print head cleaning uses ink, so clean it only if quality declines. This section explains how to clean the print head using the Head Cleaning utility. You can also clean the print head by holding down the H ink button on the printer for three seconds. (This only works when the red H ink light is off. Caution: When you don't turn on your printer for a long time, print quality can decline, so turn it on and print a few pages at least once a month to maintain good print quality. Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red H ink light is off. (If the red H ink light is flashing or on, you need to replace a cartridge; see page 6 for details.) 2. Do one of the following: ❏ Windows: right-click the printer icon on your taskbar (in the lower right corner of your screen). Select Head Cleaning. ❏ Macintosh OS X: Open the Applications folder and select EPSON Printer Utility. Select Stylus C64 in the printer list, click OK, and select Head Cleaning. ❏ Macintosh OS 8.6 to 9.x: Open the File menu and choose Page Setup or Print. Click the Utility button, then click the Head Cleaning button. 3. Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the green P power light flashes. Caution: Never turn off the printer while the P power light is flashing, unless the printer hasn't moved or made noise for more than 5 minutes. 4. When the green P power light stops flashing, make sure paper is loaded in the printer, then do the following: Windows: Click Print nozzle check pattern, then click Print. Macintosh: Click Confirmation, then click Next. The nozzle check pattern prints (see the next section for details). 5. If the nozzle check pattern has no gaps, click Finish. If the pattern has gaps, click Clean to clean the print head again. You can also turn the printer off and wait overnight-this allows any dried ink to soften-and then try cleaning the print head again. 8 - EPSON Stylus C64 8/03