Epson Stylus CX3800 Quick Reference Guide - Page 25

Solving Problems If you have a problem with your Epson Stylus CX3800 Series all-in-one, check the lights on the control panel to diagnose what may be causing it. You can also check "Problems and Solutions" on page 26 for basic troubleshooting suggestions, or double-click the User's Guide icon on your computer desktop for more detailed help. See these sections: ■ "Error Indicators" (below) ■ "Problems and Solutions" on page 26 ■ "Where To Get Help" on page 28 Error Indicators Light: status b Error: On b Error: Flashing B Ink: Flashing B Ink: On All lights: Flashing Cause Solution No paper is loaded in the sheet feeder. Load paper in the sheet feeder (see page 5). Then press x Start Color to continue or y Stop to cancel. Multiple pages have been fed into the sheet feeder. Remove and reload the paper (see page 5). Then press x Start Color to continue or y Stop to cancel. Paper is jammed. See page 26. An ink cartridge is running low on ink. See "Replacing Ink Cartridges" on page 20. An ink cartridge is empty or See "Replacing Ink Cartridges" on not installed correctly. page 20. There is a problem with the Epson Stylus CX. Turn the Epson Stylus CX off and then back on. If the error does not clear, contact your local authorized servicer or contact Epson; see page 28. Solving Problems 25