Epson Stylus Pro 10000 - Archival Ink Warranty Statement - Page 20

EPSON® Preferred Plus SM Premium Support and Protection Plan Welcome to Preferred Plus Dear Preferred Plus Member: Congratulations on your choice to extend the protection and support of your EPSON Preferred Plan. Whether you chose to purchase the 1-year or 2-year plan, you will continue to receive priority technical support and the convenience of having priority response if your printer hardware problem cannot be remedied over the phone. You must enroll in a Preferred Plus Service Plan to receive your benefits. The enrollment card data will allow us to identify you as a Preferred Plus Member, and to extend the priority Toll Free access and support privileges of your existing UNIT ID Number. After verification of your enrollment card and data, Epson will return a Preferred Plus Plan acknowledgment detailing the effective dates of your continuing coverage. You will typically receive the acknowledgment within 14 days of Epson's receipt of your enrollment card. Also included in this booklet are the full terms and conditions for the Epson Preferred Plus Service Plan. If you have any problems gaining access to the Preferred Support Line at 888-377-6611 please contact us at 562-276-1305 during normal business hours so we may resolve the problem.