Epson Stylus Pro 10000 - Photographic Dye Ink Quick Reference Guide - Page 10

Where To Get Help, Error messages Continued

Page 10 highlights

Control Panel Messages (Continued) Error messages (Continued) Message PAPER JAM Light Paper Out light flashing PAPER NOT STRAIGHT Paper Out light on SERVICE REQ. All lights flashing TURN PWR OFF AND ON Explanation Response Paper has jammed in the printer. Pull the paper set lever all the way out and open the lower cover if necessary. Then remove the jammed paper, close the lower cover, and push the lever in. Turn the printer off and then back on. Paper was fed at an angle. Reload paper, making sure the edges are straight and lined up with the row of holes. An error has occurred. Note the error number, and turn the printer off and then on. If the message remains, contact EPSON. This message appears after Turn the printer off and then on you clear a paper jam. again. Where To Get Help Service Telephone support World Wide Web EPSON E-MAIL technical support Support for non-EPSON RIP Place your EPSON PreferredSM Unit ID label here Access Call (888) 377-6611. Make sure you have your Unit ID number. Go to http://prographics.epson.com Go to http://support.epson.com and complete the form under the troubleshooting tab. Contact the RIP manufacturer. EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Preferred is a service mark of Epson America, Inc. Copyright © 2001 by Epson America, Inc. 5/01 9

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Where To Get Help
Where To Get Help
Control Panel Messages (Continued)
Control Panel Messages (Continued)
9
Message
Light
Explanation
Response
PAPER JAM
Paper Out
light
Paper has jammed in the
flashing
printer.
PAPER NOT STRAIGHT
Paper Out
light on
Paper was fed at an angle.
SERVICE REQ.
All lights flashing
An error has occurred.
<error number>
TURN PWR OFF AND
This message appears after
ON
you clear a paper jam.
Error messages (Continued)
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Preferred is a service mark of
Epson America, Inc.
Copyright © 2001 by Epson America, Inc.
5/01
Service
Access
Telephone support
Call (888) 377-6611. Make sure
you have your Unit ID number.
World Wide Web
EPSON E-MAIL technical
Go to http://support.epson.com and complete the form under the
support
troubleshooting tab.
Support for non-EPSON RIP
Contact the RIP manufacturer.
Place your EPSON Preferred
SM
Unit ID label here
Pull the paper set lever all the
way out and open the lower
cover if necessary. Then remove
the jammed paper, close the
lower cover, and push the lever
in. Turn the printer off and then
back on.
Reload paper, making sure the
edges are straight and lined up
with the row of holes.
Note the error number, and turn
the printer off and then on. If the
message remains, contact
EPSON.
Turn the printer off and then on
again.