Epson SureColor F6470 Support Guide - Page 4

Epson Support Where To Get Help Where To Get Help Technical Support Web Site Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: https://support.epson.net/ If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: https://www.epson.com Then, select the support section of your local Epson Web site. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or similar button in the product software.) ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Help for Users in North America Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611 (U.S. and Canada) or (905) 709-3841 (Canada, French only), 7 a.m. to 4 p.m., Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Note: If you experience difficulty with the toll-free number, call (562) 276-1305 (U.S.). Before you call, make sure you have your printer serial number and proof of purchase. 4