Epson SureColor S50670 Production Edition Users Guide - Page 164
Problem Solver, When a Message is Displayed
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Chapter 5 Problem Solver When a Message is Displayed If one of the following messages is displayed, read and follow the instructions below. Messages Prepare empty waste ink bottle. Ink Cartridge Error Ink cartridge cannot be recognized. Insert again or replace ink cartridge. Ink Cartridge Error Ink cartridge cannot be detected. Insert again or replace ink cartridge. Ink Cartridge Error Replace cleaning cartridge. Ink Low Warming Up ZForce to start printing Command Error Check print settings on RIP. Unit Matching Error Check combination of Media Feeding Unit and Auto Take-up Reel Unit. Then restart printer. Clogged nozzles detected. Cleaning recommended. F/W Install Error Firmware update failed. Restart the printer. Print head is nearing end of service life. What to do The waste ink bottle is getting full. Ready a new waste ink bottle. See "Options and Consumable Products" on page 176. Remove and reinsert the ink cartridge. If the message persists, insert a new ink cartridge (do not reinsert the ink cartridge that caused the error). See "How to replace" on page 143. Condensation may have formed inside the cartridge. Leave it at room temperature for at least four hours before installing the ink cartridge. See "Notes on handling ink cartridges" on page 32. Remove and reinsert the cleaning cartridge. If the message persists, insert a new cleaning cartridge (do not reinsert the cleaning cartridge that caused the error). See "How to replace" on page 143. Condensation may have formed inside the cartridge. Leave it at room temperature for at least four hours before installing the cleaning cartridge. The ink is low. Ready a new ink cartridge. See "Options and Consumable Products" on page 176. One or more heaters is still being warmed to the specified temperature. To start printing without waiting for the heater to warm up, press the Z button. Press W and select Job Cancel. Check that the installed software RIP is compatible with the printer. The standard media feeding unit is used only with the standard auto take-up reel unit, the heavy roll media feeding unit only with the heavy roll auto take-up reel unit. If you have mismatched the feeding and take-up reel units, turn the printer off and install the correct equipment. See the Setup Guide and the Heavy Media Roll System Setup Guide. Stop printing and perform head cleaning if you judge it necessary on inspecting the print results. See "Head Cleaning" on page 119. Turn the printer off, wait for a few minutes, and then turn on the printer again. Use EPSON LFP Remote Panel 2 to update the firmware again. If this message appears on the LCD panel again, contact EPSON Support. The print head requires periodic replacement. The current print head is nearing the end of its service life. See "Parts That Are Periodically Replaced" on page 145. Problem Solver 164