Epson SureColor T5170 Users Guide - Page 167

Product Status Messages You can often diagnose problems with your product by checking the messages on the LCD screen. LCD screen message Condition/solution Cannot recognize ink cartridges. Remove and reinsert the ink cartridge. If the message persists, insert a new ink cartridge. Make sure the ink cartridges are at room temperature. Try installing again. Ink is low. The ink is low. Make sure you have a replacement ink cartridge handy. The maintenance box is Remove and reinsert the maintenance box. If the message persists, insert a not recognized. Install it new maintenance box. correctly. The Maintenance Box is The maintenance box does not have enough capacity to store ink discharged nearing the end of its in print head cleaning. Do not perform head cleaning until you replace the service life. You can maintenance box with a new one. The used maintenance box may be continue printing until reinstalled after cleaning is completed. replacement is required. Command Error Select Cancel to stop printing. Make sure that the printer driver you are using Check the printer driver supports your product. setting. Scanner Error Refer to manual for details. Release the scanner transportation lock as described in your scanner's User's Guide. Turn the printer and scanner off and on. If the message persists, contact Epson for support. Recovery Mode The printer restarted in recovery mode because the firmware update failed. Make sure the computer and printer are connected via USB and try updating the firmware again. Maintenance Request A part used in the printer is nearing or at the end of its service life. Contact Replace Parts Soon/End of Parts Service Life Epson for support and provide them with the displayed maintenance request code. The error persists until you replace the requested part. (maintenance request code) 167