Epson TM-U325 Users Manual - Page 25

Troubleshooting, General Problems, Printing Problems

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Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some of the more common printer problems. General Problems The lights on the control panel do not come on. Make sure that the power supply cords are correctly plugged into the printer, the power unit, and to the power outlet. Make sure that power is supplied to the power outlet. If the outlet is controlled by a switch or timer, use another outlet. Printing Problems The ERROR light is flashing and the printer does not print. First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-3.) If there is no paper jam and the printer has been printing for quite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usually about 30 seconds). If there is no paper jam and the print head is not overheated, turn off the printer and turn it back on after about 10 seconds. If the printer still does not work, unplug the power supply cord from the outlet immediately. Then contact a qualified service person. Troubleshooting 3-1

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Troubleshooting
3-1
Chapter 3
Troubleshooting
Troubleshooting
This chapter gives solutions to some of the more common printer
problems.
General Problems
The lights on the control panel do not come on.
Make sure that the power supply cords are correctly plugged into the
printer, the power unit, and to the power outlet.
Make sure that power is supplied to the power outlet. If the outlet is
controlled by a switch or timer, use another outlet.
Printing Problems
The
ERROR
light is flashing and the printer does not print.
First, turn off the printer and check for a paper jam. (See the paper jam
description on page 3-3.)
If there is no paper jam and the printer has been printing for quite a while,
the print head may be overheated. If the print head is overheated, the
printer will resume printing when the head has cooled (usually about 30
seconds).
If there is no paper jam and the print head is not overheated, turn off the
printer and turn it back on after about 10 seconds. If the printer still does
not work, unplug the power supply cord from the outlet immediately.
Then contact a qualified service person.