Epson TW100 User Manual - Page 64

Where To Get Help, Telephone Support Services - powerlite canada

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Where To Get Help EPSON provides technical assistance through electronic support services 24 hours a day, as listed in the following table. Service Access World Wide Web From the Internet, you can reach EPSON's product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail. Presenters Online Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com Telephone Support Services To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your owner's kit. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: s U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday s Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: s Product name (EPSON PowerLite TW100) s Product serial number (located on the bottom of the projector) s Computer configuration or type of video source s Description of the problem Solving Problems 59

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Solving Problems
59
Where To Get Help
EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your owner
’
s kit. This is the fastest way of speaking to a live
representative, and it
’
s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON PowerLite TW100)
■
Product serial number (located on the bottom of the projector)
■
Computer configuration or type of video source
■
Description of the problem
Service
Access
World Wide Web
From the Internet, you can reach EPSON
’
s product
support page at
After
selecting your product, you can access
troubleshooting information, download product
documentation, and receive technical advice
through e-mail.
Presenters Online
Access tips, templates, and training for developing
successful presentations at