Epson V370 Users Guide - Page 63

Pressing a Scanner Button Does Not Start the Correct Program, USB Universal Host Controllers

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Windows 7 and Vista: Click the Start button icon and select Control Panel. Windows XP: Click Start and select Control Panel. Do one of the following: Windows 7: Click System and Security and then System. Windows Vista: Click System and Maintenance and then System. Windows XP: Click or double-click the System icon. Do one of the following: Windows 7: Click Device Manager. Windows Vista: Click Device Manager, then click Continue in the User Account Control window. Windows XP: Click the Hardware tab, then click Device Manager. Scroll down and double-click Universal Serial Bus controllers. If a USB Universal Host Controllers and USB Root Hub are listed, Windows supports USB. Try scanning again. If your scanner still is not recognized, contact Epson for assistance. See Epson Technical Support. Top Pressing a Scanner Button Does Not Start the Correct Program Make sure EPSON Scan and EPSON Event Manager are installed correctly. Check if you have assigned a program to the scanner button. See Assigning a Program to a Scanner Button for details. Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first

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Windows 7 and Vista:
Click the
Start button icon and select
Control Panel
.
Windows XP:
Click
Start
and select
Control Panel
.
Do one of the following:
Windows 7:
Click
System and Security
and then
System
.
Windows Vista:
Click
System and Maintenance
and then
System
.
Windows XP:
Click or double-click the
System
icon.
Do one of the following:
Windows 7:
Click
Device Manager
.
Windows Vista:
Click
Device Manager
, then click
Continue
in the User Account Control window.
Windows XP:
Click the
Hardware
tab, then click
Device Manager
.
Scroll down and double-click
Universal Serial Bus controllers
.
If a
USB Universal Host Controllers
and
USB Root Hub
are listed, Windows supports USB.
Try scanning again. If your scanner still is not recognized, contact Epson for assistance. See
Epson Technical
Support
.
Top
Pressing a Scanner Button Does Not Start the Correct Program
Make sure EPSON Scan and EPSON Event Manager are installed correctly.
Check if you have assigned a program to the scanner button. See
Assigning a Program to a Scanner Button
for
details.
Mac OS X:
Make sure you are logged on as the user who installed the scanner software. Other users must first