Epson WorkForce DS-860 User Manual

Epson WorkForce DS-860 Manual

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  • Epson WorkForce DS-860 | User Manual - Page 1
    DS-760/DS-860 User's Guide
  • Epson WorkForce DS-860 | User Manual - Page 2
  • Epson WorkForce DS-860 | User Manual - Page 3
    DS-760/DS-860 User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...9 Scanner Buttons and Lights...11 Page Separation Lever...12 User Replaceable Epson Scanner 25 Plastic Card Loading Capacity...29 Loading Special Documents...30 Large or Thick Original Loading Capacity 35
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    Software Does Not Operate Correctly 79 Cannot Start Epson Scan ...80 Original Feeds Incorrectly in Scanner 80 Original Jams in Scanner...81 Scanning is Slow ...83 Solving Network Interface Unit Problems 84 Solving Scanned Image Quality Problems 84 Back of Original Image Appears in Scanned
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    USB Interface Specifications...92 Safety and Approvals Specifications 92 Notices ...93 Important Safety Instructions...93 Restrictions on Copying ...95 Default Delay Times for Power Management for Epson Products 95 Trademarks ...95 Copyright Notice...96 libTIFF Software Acknowledgment 96 libjpeg
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  • Epson WorkForce DS-860 | User Manual - Page 7
    DS-760/DS-860 User's Guide Welcome to the DS-760/DS-860 User's Guide. For a printable PDF copy of this guide, click here. 7
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    to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off Setting Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights Page Separation Lever Parent topic
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    Scanner Parts 1 Scanner cover 2 Page separation lever 3 Edge guides 4 Input tray extension 5 Input tray 6 Cover open lever 7 Output tray 8 Output tray extension 9 Stopper 9
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    1 Kensington security slot 2 USB port 3 Power inlet 1 AC adapter 2 Power cord 3 USB cable Parent topic: Scanner Parts Locations 10
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    Scanner Buttons and Lights Buttons 1 The power button 2 The Job Select button 3 The stop button 4 The start button 11
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    The Ready light 2 The numeric display 3 The ! error light Parent topic: Scanner Parts Locations Related references Scanner Light Status Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet by adjusting the position of
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    Loading Plastic Cards in the Input Tray Loading Special Documents User Replaceable Epson Scanner Parts You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call
  • Epson WorkForce DS-860 | User Manual - Page 14
    Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, then EPSON Scan, then click EPSON Scan Settings. 2. Click Energy Saving. 3. Enter the time period you want before the scanner turns off automatically as the Power Off Timer setting. If you enter a value of
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    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray You can load originals that meet the document specifications in the input
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    Note: If you are scanning originals longer than Letter (8.5 × 11 inches [216 × 279 mm]) size, do not flip up the stopper. 2. Slide the input tray edge guides all the way out. 16
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    the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 4. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flat surface to even the edges. 17
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    5. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is face down and top edge first. Note: If you are loading a paper business card, load it horizontally. 18
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    6. Slide the edge guides against the edges of the original. Loading Multiple Sizes of Originals in the Input Tray Original Document Loading Capacity Parent topic: Loading Originals Related references Page Separation Lever Loading Multiple Sizes of Originals in the Input Tray You can load a mixture
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    1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than Letter (8.5 × 11 inches [216 × 279 mm]) size, do not flip up the stopper. 20
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    2. Slide the input tray edge guides all the way out. 21
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    3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 22
  • Epson WorkForce DS-860 | User Manual - Page 23
    : If you are loading a paper business card, load it horizontally. 5. Slide the edge guides against the edges of the widest document. Parent topic: Loading Originals in the Input Tray Original Document Loading Capacity You can load original documents that meet these specifications in your scanner. 23
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    , do not load different-sized large or thick originals, or valuable original documents or artwork. Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Originals with uneven surfaces, such as embossed
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    • Transparencies • Glossy originals • Carbon-less paper • Perforated originals • Originals with labels or stickers Parent topic: Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1. Pull up the
  • Epson WorkForce DS-860 | User Manual - Page 26
    2. Slide the input tray edge guides all the way out. 26
  • Epson WorkForce DS-860 | User Manual - Page 27
    3. Load up to three standard plastic cards horizontally in the input tray as shown, sliding them in until they meet resistance. Make sure the printed side is face down with the top edge first. Note: You can load only a single embossed plastic card. Do not load plastic cards vertically. 27
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    4. Slide the edge guides against the edges of the plastic card. 28
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    original position when scanning standard single- or multi- page documents. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic can load original plastic cards that meet these specifications in your scanner. Type Size Thickness Loading capacity Loading direction Plastic cards,
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    Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Plastic Cards in the Input Tray Loading Special Documents You can load a single envelope or large, thick, or folded original in the input tray. Make sure the original meets the specifications for special originals
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    2. Slide the input tray edge guides all the way out. 3. Do one of the following to load your original: • Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side is facedown with the top edge first. 31
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    • For a folded original, fold and load the original as shown. Caution: Do not load the document with the open side facing down. 32
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    photo or an irregularly-shaped original, use an optional carrier sheet to load the document. Do the following to load the document into the carrier sheet: • If the original is smaller than the carrier sheet, the arrow on the sheet. 4. Slide the original into the scanner until it meets resistance. 33
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    5. Slide the edge guides against the edges of the sheet. 34
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    lever back to its original position when scanning standard single- or multi- page documents. Large or Thick Original Loading Capacity Parent topic: Loading Originals Related references User Replaceable Epson Scanner Parts Page Separation Lever Large or Thick Original Loading Capacity You can load
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    inch (0.38 mm) thick - Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm]) 13 to 35 lb (50 to 130 g/m²) Parent topic: Loading Special Documents 36
  • Epson WorkForce DS-860 | User Manual - Page 37
    Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Network Interface Unit Parts Connecting the Network Interface Unit Setting Up Network Scanning Scanning to Network Computers from
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    See the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. Parent topic: Using the Network Interface Unit Setting Up Network Scanning You can set up network scanning to your scanner through the optional Epson Network Interface
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    Interface Unit. Then click OK. 5. Click the Test button to check the connection. You see a confirmation message. 6. Click OK to save your settings and close Epson Scan Settings. 39
  • Epson WorkForce DS-860 | User Manual - Page 40
    will not show up on the LCD screen. 4. If you set up a password in Document Capture Pro, enter the password at the prompt. 5. Select a scan job and press the OK button. 6. Press the start button on the scanner. Your original is scanned and the file is sent to the network computer you
  • Epson WorkForce DS-860 | User Manual - Page 41
    save them as digital files. Starting a Scan from a Scanner Button Scanning with Document Capture Pro Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner. This automatically starts the scanning program you have assigned
  • Epson WorkForce DS-860 | User Manual - Page 42
    view, change, or add available default scan settings when you scan using the You do this by accessing the scan jobs in the Document Capture Pro program. 1. Start Document Capture Pro on a computer connected to the product. start button. 2. Click the Manage Job icon from the toolbar at the top of
  • Epson WorkForce DS-860 | User Manual - Page 43
    use the Job Select button to select a saved job. Parent topic: Starting a Scan from a Scanner Button Related tasks Scanning with Document Capture Pro Scanning with Document Capture Pro When you scan with Document Capture Pro, the program automatically saves your scanned file on your computer in the
  • Epson WorkForce DS-860 | User Manual - Page 44
    3. Click the Scan icon. You see a window like this: 44
  • Epson WorkForce DS-860 | User Manual - Page 45
    the Start Job button, and skip the rest of these steps. 4. Select any scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. If you want to select detailed scan settings, click Detailed Settings. Select any scan settings you want to use and click
  • Epson WorkForce DS-860 | User Manual - Page 46
    Special Documents Adding and Assigning Scan Jobs Scanning Multi-Page Originals as Separate Files Scanning with Epson Scan Epson Scan automatically your original in the scanner. 2. Do one of the following to start Epson Scan: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan. • Windows
  • Epson WorkForce DS-860 | User Manual - Page 47
    of the scan settings on the screen. 4. If necessary, click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. The scanner also ejects the page. 5. Reload the page in the scanner. 6. Click the Image Adjustment tab and select any of the image
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    the file save settings and click OK. Epson Scan scans your original, and saves the Documents Available Image Adjustments You can select these options from the Image Adjustments tab in Epson Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer
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    or Cloud Service Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching Images) You can scan both sides of a double-sided or folded original with Epson Scan's Stitch Images settings. 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro
  • Epson WorkForce DS-860 | User Manual - Page 50
    3. Click the Scan icon, then click Detailed Settings. You see an Epson Scan window like this: 50
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    4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. •
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    . Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray Loading
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    Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7. Click File Save Settings. 8. Select
  • Epson WorkForce DS-860 | User Manual - Page 54
    Capture Pro Scanning Using OCR You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1. Load your original in the scanner. 2. Do one of the following to open ABBYY FineReader: • Windows 8.x: Navigate to the Apps screen and select ABBYY FineReader 9.0 Sprint
  • Epson WorkForce DS-860 | User Manual - Page 55
    Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service. 1. Load your original in the scanner. 2. Do one of the following to start
  • Epson WorkForce DS-860 | User Manual - Page 56
    displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the cloud service Destination icons to choose where to save your scanned file. (If you cannot
  • Epson WorkForce DS-860 | User Manual - Page 57
    the indicated server. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning with Document Capture Pro 57
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    damp cloth to wipe the outer case. Then wipe the case with a soft, dry cloth. Parent topic: Cleaning and Transporting Your Scanner Cleaning Inside Your Scanner Clean your scanner regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your
  • Epson WorkForce DS-860 | User Manual - Page 59
    3. Pull down on the cover open lever and open the scanner cover. 4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover. 59
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    5. Wipe off any dust or dirt on the pickup rollers. 6. Plug in the AC adapter and press the power button to turn on the scanner. 7. Hold down the start button for at least two seconds, and press the start button several times to rotate the rollers shown here. Wipe off
  • Epson WorkForce DS-860 | User Manual - Page 61
    so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson Scan Settings: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click Scan
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    the Life Cycle of the rollers, it is time to replace the rollers. 5. Click OK. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers See these sections if you need to replace your pickup and separation rollers. Replacing the Pickup Rollers Replacing the Separation
  • Epson WorkForce DS-860 | User Manual - Page 63
    Replacing the Pickup Rollers Replace the scanner rollers after you have scanned 200,000 times. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Pull down on the cover open lever and
  • Epson WorkForce DS-860 | User Manual - Page 64
    4. Squeeze the tab on the right side of the pickup roller cover and open the cover. Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller. 64
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    5. Slide the pickup rollers to the right and remove them. 6. Remove the lower pickup roller from the spindle. 65
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    7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way on the spindle. 8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left. 66
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    9. Remove the middle pickup roller from the spindle. 67
  • Epson WorkForce DS-860 | User Manual - Page 68
    10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle. 11. Install the middle pickup roller spindle by aligning the notches on the roller and sliding it to the left. 68
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    12. Remove the upper pickup roller from the spindle. 13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle. 14. Install the upper pickup roller spindle by aligning the notches on the roller and sliding it to the left.
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    . 16. Replace the separation rollers. Parent topic: Replacing the Scanner Rollers Related tasks Checking the Scanner Roller Counter Replacing the Separation Rollers Replace the scanner rollers after you have scanned 200,000 times. Check the scanner roller counter to see when you need to replace the
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    4. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover. 71
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    5. Press in on the separation roller to release it, then slide the roller to the side and remove it. 6. Remove the separation roller from the spindle. 7. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. Note: Check that
  • Epson WorkForce DS-860 | User Manual - Page 73
    8. Align the notches on the spindle and the scanner, then slide the separation roller into the scanner and gently push it into place until it clicks. You hear a click when the roller is correctly aligned and locked into place. 73
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    so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson Scan Settings: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click Scan
  • Epson WorkForce DS-860 | User Manual - Page 75
    your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Close the input tray extension and the output tray. Note: Make sure the output
  • Epson WorkForce DS-860 | User Manual - Page 76
    4. Remove the input tray by pulling it towards the scanner cover. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner 76
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    have using your product. Scanner Light Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems Uninstalling Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. Lights
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    If the error continues, contact Epson for support. same time The numeric display shows The Job Select button is unable to select saved jobs from Document Capture Pro because the scanner is connected to a network. Parent topic: Solving Problems Related references Scanner Buttons and Lights Solving
  • Epson WorkForce DS-860 | User Manual - Page 79
    the Power Off Timer setting. Parent topic: Solving Scanning Problems Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • Make sure Document Capture Pro is installed correctly. If necessary, uninstall
  • Epson WorkForce DS-860 | User Manual - Page 80
    version. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. Parent topic: Solving Scanning Problems Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner, try these solutions: • If multiple pages feed at once, try the
  • Epson WorkForce DS-860 | User Manual - Page 81
    Inside Your Scanner Related topics Replacing the Scanner Rollers Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover. 4. Gently
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    5. Gently pull out any jammed originals from the output tray. 82
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    6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning is Slow If scanning becomes slow,
  • Epson WorkForce DS-860 | User Manual - Page 84
    instructions for details. The TWAIN.log file is saved in the following locations: • Windows XP: C:\Documents and Settings\(user name)\Local Settings\Temp • Windows (other versions): C:\Users\(user name)\AppData\Local\Temp Parent topic: Solving Scanning Problems Related tasks Uninstalling Scanner
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    setting in Epson Scan. Parent topic: Solving Scanned Image Quality Problems Related references manual for your OCR software for any additional adjustments. • Try using another software program, such as ABBYY FineReader, as the OCR engine. Start Epson Scan and click File Save Settings. Select PDF
  • Epson WorkForce DS-860 | User Manual - Page 86
    : Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image Edges are Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect as the Size setting (Epson Scan) or the Document Size setting (Document Capture Pro or
  • Epson WorkForce DS-860 | User Manual - Page 87
    contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice
  • Epson WorkForce DS-860 | User Manual - Page 88
    apply. Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an
  • Epson WorkForce DS-860 | User Manual - Page 89
    for your scanner. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle color (Full Color) Parent topic: Technical Specifications General Specifications Scanner type Photoelectric device Effective pixels Document size Sheet feed, one pass duplex, color
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    dpi (in 1 dpi increments) 16 bits per pixel per color internal 1 to 8 bits per pixel per color external One Hi-Speed USB port RGB LED Parent topic: Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information
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    : -13 to 140 °F (-25 to 60 °C) Operating: 10 to 80% RH Storage: 10 to 85% RH Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. Parent topic: Technical Specifications 91
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    (480 Mbits per second) of Universal Serial Bus Specifications Revision 2.0 One Type B port Parent topic: Technical Specifications Safety and Approvals Specifications Scanner United States Canada EMC: FCC part 15 Subpart B class B EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter United States
  • Epson WorkForce DS-860 | User Manual - Page 93
    for Power Management for Epson Products Trademarks Copyright Notice Important Safety Instructions Follow these safety instructions when setting up and using the scanner: • Read all these instructions, and follow all warnings and instructions marked on the scanner. • Place the scanner close enough to
  • Epson WorkForce DS-860 | User Manual - Page 94
    scanner, or scanner option by yourself except as specifically explained in the scanner's guides. Unplug the scanner and the AC adapter, and refer servicing to qualified service personnel under are not covered by the operating instructions.) • Unplug the scanner and the AC adapter before cleaning.
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    responsible and legal use of your scanner. Copying of the following items passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period
  • Epson WorkForce DS-860 | User Manual - Page 96
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson WorkForce DS-860 | User Manual - Page 97
    is hereby granted without fee, provided that (I) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software
  • Epson WorkForce DS-860 | User Manual - Page 98
    DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some
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DS-760/DS-860 User's Guide