Epson WorkForce Pro WF-3733 Users Guide - Page 289
Cannot Transfer Files To or From a USB Device, Uninstall Your Product Software
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Related references External USB Device Specifications Related tasks Saving Faxes to a USB Memory Device Selecting Received Fax Options Using the Fax Utility - Windows Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: • Make sure your device is compatible with the product. • Make sure your product is securely connected to your computer. • Make sure that the file sharing setting for your product is set correctly. Parent topic: Solving USB Device Problems Related references External USB Device Specifications Related topics Transferring Files on a USB Device Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 289