Epson WorkForce Pro WF-C5710 Notices and Warranty for Latin America - Page 7

Responsibilities of Purchaser, Limited Warranty Coverage, Technical Support Service, Service centers

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To obtain warranty service, the purchaser may take the product to any Epson Authorized Service Center, along with proof of purchase, or call any of the Epson Technical Assistance Centers (see country list below). Upon calling an Epson Authorized Service Center, the purchaser will be asked to provide the product model and serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty is only valid in the country of purchase). If there are no Authorized Service Centers in your area, call the Technical Assistance Center or your preferred dealer for service referral. 5. Responsibilities of Purchaser The purchaser is responsible for the safety of all confidential and proprietary information stored on the product, as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the Epson Service Center. This also applies if the failure was the result of a defect in the purchaser's proprietary software or of a computer "virus". It is the responsibility of the purchaser to save all documentation that supports the product's warranty, as well as all the packaging materials required for its transport. In order to obtain home or on-site service, the purchase will be required to provide: access to the product; an appropriate working area; access to electrical facilities; access to the resources that may be necessary for the installation, repair or maintenance of the unit; a safety environment for Epson staff and their work tools. 6. Limited Warranty Coverage Product Model Coverage Conditions Multifunction Printer WF-C5710/ WF-C5790 From 0 to 3 months, unlimited printed sheets, and from Service Center 4 to 12 months or up to 150,000 printed sheets*, whichever happens first. * Single-sided sheets. Double-sided sheets are counted as two printed sheets. Technical Support Service Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer to the documentation included with your product. If you do not find the solution to your problem, visit Epson's website at: www.epson.com.jm/support or call the local Epson office or an authorized dealer. Service centers Country Telephone Number Country Telephone Number Argentina Bolivia* (54 11) 5167-0300 0800-288-37766 800-100-116 Guatemala* Mexico Mexico City 1-800-835-0358 01-800-087-1080 (52 55) 1323-2052 Chile (56 2) 2484-3400 Nicaragua* 00-1-800-226-0368 Colombia Bogota 018000-915235 (57 1) 592-2200 Panama* Paraguay 00-800-052-1376 009-800-521-0019 Costa Rica Dominican Republic* 800-377-6627 1-888-760-0068 Peru Lima 0800-10-126 (51 1) 418-0210 Ecuador* 1-800-000-044 Uruguay 00040-5210067 El Salvador* 800-6570 Venezuela (58 212) 240-1111 * Contact your local phone company to call this toll free number from a mobile phone. If your country does not appear on the preceding list, please contact the dealer where you purchased the product. You may receive help or consult information online for all Epson products. Go to Epson's website at www.epson.com.jm/support and search for your product, then click Registration to register your product Limited Warranty 7

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Limited Warranty
7
To obtain warranty service, the purchaser may take the product to any Epson Authorized Service Center, along
with proof of purchase, or call any of the Epson Technical Assistance Centers (see country list below).
Upon calling an Epson Authorized Service Center, the purchaser will be asked to provide the product model and
serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty
is only valid in the country of purchase).
If there are no Authorized Service Centers in your area, call the Technical Assistance Center or your preferred
dealer for service referral.
5. Responsibilities of Purchaser
The purchaser is responsible for the safety of all confidential and proprietary information stored on the product,
as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of
the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the
Epson Service Center. This also applies if the failure was the result of a defect in the purchaser’s proprietary
software or of a computer “virus”.
It is the responsibility of the purchaser to save all documentation that supports the product’s warranty, as well as
all the packaging materials required for its transport.
In order to obtain home or on-site service, the purchase will be required to provide: access to the product; an
appropriate working area; access to electrical facilities; access to the resources that may be necessary for the
installation, repair or maintenance of the unit; a safety environment for Epson staff and their work tools.
6. Limited Warranty Coverage
* Single-sided sheets. Double-sided sheets are counted as two printed sheets.
Technical Support Service
Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer to the
documentation included with your product. If you do not find the solution to your problem, visit Epson’s
website at:
www.epson.com.jm/support
or call the local Epson office or an authorized dealer.
Service centers
*
Contact your local phone company to call this toll free number from a mobile phone.
If your country does not appear on the preceding list, please contact the dealer where you purchased the product.
You may receive help or consult information online for all Epson products. Go to Epson’s website at
www.epson.com.jm/support
and search for your product, then click
Registration
to register your product
Product
Model
Coverage
Conditions
Multifunction
Printer
WF-C5710/
WF-C5790
From 0 to 3 months, unlimited printed sheets, and from
4 to 12 months or up to 150,000 printed sheets*,
whichever happens first.
Service Center
Country
Telephone Number
Country
Telephone Number
Argentina
(54 11) 5167-0300
0800-288-37766
Guatemala*
1-800-835-0358
Mexico
Mexico City
01-800-087-1080
(52 55) 1323-2052
Bolivia*
800-100-116
Chile
(56 2) 2484-3400
Nicaragua*
00-1-800-226-0368
Colombia
Bogota
018000-915235
(57 1) 592-2200
Panama*
00-800-052-1376
Paraguay
009-800-521-0019
Costa Rica
800-377-6627
Peru
Lima
0800-10-126
(51 1) 418-0210
Dominican Republic*
1-888-760-0068
Ecuador*
1-800-000-044
Uruguay
00040-5210067
El Salvador*
800-6570
Venezuela
(58 212) 240-1111