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Epson WorkForce Pro WF-C8190 Users Guide - Page 228

Running a Product Check, LCD screen message, Condition/solution, USBXXX, EpsonNet Print Port

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LCD screen message To use cloud services, update the root certificate from the Epson Web Config utility. Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Recovery mode Condition/solution Access the Web Config utility and update the cloud service root certificate. Make sure the printer port is correctly configured. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for a network connection. An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems Related references Where to Get Help Related tasks Removing and Installing Ink Cartridges Checking for Software Updates Accessing the Web Config Utility Related topics Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the paper cassette. 3. Press the home button, if necessary. 4. Select Maintenance. 228

Section	Page
Contents	3
Product Basics	12
Installing the Optional Cabinet and Paper Cassettes	12
Installing the Optional Cabinet	12
Installing the Optional Paper Cassette Units	20
Enabling the Optional Paper Cassettes - Windows	26
Enabling the Optional Paper Cassettes - Mac	28
Using the Control Panel	29
Control Panel Buttons and Lights	30
Status Icon Information	31
Changing LCD Screen Language	31
Selecting the Date and Time	32
Setting a Password and Locking the Control Panel	34
Entering Characters on the LCD Screen	35
Adjusting the Screen Brightness	35
Turning Off the Operation Time Out Setting	36
Preventing PC Connection via USB	36
Product Parts Locations	37
Product Parts - Front	38
Product Parts - Inside	40
Product Parts - Back	41
The Power Off and Sleep Timers	42
Changing the Sleep Timer Settings	42
Changing the Power Off Timer Settings	44
Epson Connect Solutions for Smartphones, Tablets, and More	44
Setting Up Epson Connect Services	45
Using Epson Email Print	46
Using the Epson iPrint Mobile App	46
Using Epson Remote Print	47
Using AirPrint	47
Using Google Cloud Print	48
Setting Up Google Cloud Print on a Chromebook	49
Using the Mopria Print Service	50
Android Printing Using the Epson Print Enabler	51
Using Fire OS Printing	51
Using Windows 10 Mobile Printing	52
Printing with NFC from Your Android Device	52
Wi-Fi or Wired Networking	54
Network Security Recommendations	54
Wi-Fi Infrastructure Mode Setup	55
Selecting Wireless Network Settings from the Control Panel	56
Wi-Fi Direct Mode Setup	58
Enabling Wi-Fi Direct Mode	59
Wi-Fi Protected Setup (WPS)	60
Using WPS to Connect to a Network	60
Printing a Network Status Sheet	61
Changing or Updating Network Connections	62
Accessing the Web Config Utility	62
Changing a USB Connection to a Wi-Fi Connection	63
Changing a Wi-Fi Connection to a Wired Network Connection	63
Connecting to a New Wi-Fi Router	64
Disabling Wi-Fi Features	64
Enabling Epson Universal Print Driver (PCL) or PostScript Printing	66
Installing the Epson Universal Print Driver - Windows	66
Installing the PostScript (PS3) Printer Software - Windows	70
Installing the PostScript (PS3) Printer Software - Mac	70
Selecting PDL (Page Description Language) Settings	71
PDL Print Configuration Options	72
Selecting Printer Language and Interface Settings	75
Printing Language and Interface Options	76
Printing a PCL or PS3 (PostScript) Font List	77
Loading Paper	78
Loading Paper in the Cassette	78
Loading Paper and Envelopes in the Rear Paper Feed Slot	81
Paper Loading Capacity	85
Double-sided Printing Paper Types	90
Available Epson Papers	91
Paper or Media Type Settings - Printing Software	93
Selecting the Paper Settings for Each Source - Control Panel	94
Paper Type Settings - Control Panel	95
Selecting Default Paper Settings - Administrator	96
Selecting the Default Printer Settings	96
Paper Source Settings Options	97
Selecting the Universal Print Settings	98
Universal Print Settings Options	99
Printing from a Computer	100
Printing with the Standard Epson Printer Software - Windows	100
Selecting Basic Print Settings - Windows	101
Paper Source Options - Windows	103
Print Quality Options - Windows	103
Multi-Page Printing Options - Windows	104
Selecting Double-sided Printing Settings - Windows	104
Double-sided Printing Options - Windows	108
Print Density Adjustments - Windows	108
Selecting Additional Layout and Print Options - Windows	109
Custom Color Correction Options - Windows	111
Image Options and Additional Settings - Windows	112
Header/Footer Settings - Windows	113
Selecting a Printing Preset - Windows	114
Selecting Extended Settings - Windows	115
Extended Settings - Windows	117
Printing Your Document or Photo - Windows	119
Locking Printer Settings - Windows	119
Locked Setting Options	121
Entering a User ID and Password for Printing	122
Selecting Default Print Settings - Windows	123
Changing the Language of the Printer Software Screens	124
Changing Automatic Update Options	125
Printing with the Built-in Epson Driver - Windows 10 S	126
Selecting Print Settings - Windows 10 S	127
Printing with the Epson Standard Printer Software - Mac	130
Selecting Basic Print Settings - Mac	131
Paper Source Options - Mac	134
Print Quality Options - Mac	134
Print Options - Mac	135
Selecting Page Setup Settings - Mac	135
Selecting Print Layout Options - Mac	136
Selecting Double-sided Printing Settings - Mac	137
Double-sided Printing Options and Adjustments - Mac	138
Managing Color - Mac	139
Color Matching and Color Options - Mac	140
Selecting Printing Preferences - Mac	141
Printing Preferences - Mac	142
Printing Your Document or Photo - Mac	143
Checking Print Status - Mac	144
Printing with the Epson Universal Print Driver - Windows	144
Synchronizing Printer Settings - Epson Universal Print Driver - Windows	145
Selecting Basic Print Settings - Epson Universal Print Driver - Windows	147
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows	150
Selecting Maintenance Options - Epson Universal Print Driver - Windows	152
Extended Settings - Epson Universal Print Driver - Windows	153
Selecting Default Print Settings - Epson Universal Print Driver - Windows	154
Locking Printer Settings - Epson Universal Print Driver - Windows	156
Epson Universal Print Driver Locked Setting Options	157
Adding Network Printers - Epson Universal Print Driver - Windows	158
Printing with the PostScript (PS3) Printer Software - Windows	161
Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows	161
Selecting Basic Print Settings - PostScript Printer Software - Windows	162
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows	166
Selecting Default Print Settings - PostScript Printer Software - Windows	167
Printing with the PostScript (PS3) Printer Software - Mac	168
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac	169
Selecting Basic Print Settings - PostScript Printer Software - Mac	170
Selecting Page Setup Settings - PostScript Printer Software - Mac	175
Selecting Print Layout Options - PostScript Printer Software - Mac	176
Sizing Printed Images - PostScript Printer Software - Mac	177
Managing Color - PostScript Printer Software - Mac	177
Printing Your Document or Photo - PostScript Printer Software - Mac	178
Checking Print Status - PostScript Printer Software - Mac	179
Cancelling Printing Using a Product Button	179
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers	180
Check Cartridge and Maintenance Box Status	180
Checking Ink Status on the LCD Screen	181
Checking Ink and Maintenance Box Status – Windows	181
Checking Cartridge and Maintenance Box Status - Mac	183
Purchase Epson Ink Cartridges and Maintenance Box	184
Ink Cartridge Part Numbers	184
Removing and Installing Ink Cartridges	185
Printing with Black Ink and Expended Color Cartridges	189
Printing with Expended Color Cartridges - Windows	189
Printing with Expended Color Cartridges - Mac	190
Conserving Low Black Ink with Windows	192
Maintenance Box Replacement	192
Replacing the Rollers for Paper Cassette 1	193
Replacing the Rollers for Paper Cassettes 2 to 4	198
Resetting the Roller Counter on the LCD Screen	204
Adjusting Print Quality	206
Print Head Maintenance	206
Print Head Nozzle Check	207
Checking the Nozzles Using the Product Control Panel	207
Checking the Nozzles Using a Computer Utility	208
Print Head Cleaning	210
Cleaning the Print Head Using the Product Control Panel	211
Cleaning the Print Head Using a Computer Utility	212
Print Head Alignment	214
Aligning the Print Head Using the Product Control Panel	214
Print Quality Adjustment	215
Adjusting the Print Quality Using the Product Control Panel	215
Adjusting the Quality for Each Paper Type	217
Cleaning the Paper Guide	219
Cleaning and Transporting the Product	221
Cleaning Your Product	221
Transporting Your Product	223
Solving Problems	225
Checking for Software Updates	225
Product Status Messages	226
Running a Product Check	228
Resetting Control Panel Defaults	230
Solving Setup Problems	231
Product Does Not Turn On or Off	231
Noise After Ink Installation	231
Software Installation Problems	232
Solving Network Problems	232
Product Cannot Connect to a Wireless Router or Access Point	233
Network Software Cannot Find Product on a Network	234
Product Does Not Appear in Mac Printer Window	235
Cannot Print Over a Network	235
Solving Paper Problems	237
Paper Feeding Problems	237
Paper Jams Inside the Product	238
Paper Ejection Problems	239
Solving Problems Printing from a Computer	239
Nothing Prints	240
Product Icon Does Not Appear in Windows Taskbar	240
Printing is Slow	241
Solving PostScript Printing Problems	242
Nothing Prints Using the PostScript Printing Software	243
Documents Print Incorrectly Using the PostScript Printing Software	243
Accessing Printer Properties - PostScript - Windows	244
Solving Page Layout and Content Problems	244
Inverted Image	244
Too Many Copies Print	245
Blank Pages Print	245
Incorrect Margins on Printout	246
Incorrect Characters Print	246
Incorrect Image Size or Position	247
Slanted Printout	247
Solving Print Quality Problems	248
White or Dark Lines in Printout	248
Blurry or Smeared Printout	249
Faint Printout or Printout Has Gaps	250
Grainy Printout	251
Incorrect Colors	252
Uninstall Your Product Software	253
Uninstalling Printing Software - Standard Epson Printer Software - Windows	253
Uninstalling Product Software - Mac	254
Where to Get Help	255
Technical Specifications	257
Windows System Requirements	257
Mac System Requirements	258
Paper Specifications	259
Printable Area Specifications	260
Ink Cartridge Specifications	261
Dimension Specifications	262
Electrical Specifications	263
Environmental Specifications	263
Interface Specifications	263
Network Interface Specifications	264
Safety and Approvals Specifications	265
PostScript Fonts	266
PCL Fonts	267
PCL Mode 5 Symbol Sets	269
Notices	273
Important Safety Instructions	273
General Printer Safety Instructions	273
Ink Cartridge Safety Instructions	275
Wireless Connection Safety Instructions	276
LCD Screen Safety Instructions	276
FCC Compliance Statement	276
Binding Arbitration and Class Waiver	277
Trademarks	280
Copyright Notice	281
A Note Concerning Responsible Use of Copyrighted Materials	281
Default Delay Times for Power Management for Epson Products	282