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Epson WorkForce ST-2000 Users Guide - Page 179

Resetting Control Panel Defaults, Solving Setup Problems, Settings, Restore Default Settings

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Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Restore Default Settings and press the OK button. 4. Select one of these options: • Network Settings: Resets all network settings. • All except Network: Resets all settings except network settings. • All Settings: Resets all settings. You see a confirmation screen. 5. Press the OK button to reset the selected settings. (Press the stop button if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Noise After Filling the Ink 179

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	12
Status Icon Information	13
Entering Characters on the LCD Screen	14
Changing LCD Screen Language	14
Product Parts Locations	16
Product Parts - Front	16
Product Parts - Inside	17
Product Parts - Back	18
Using Power Saving Settings	19
Changing the Sleep Timer Setting from the Control Panel	19
Changing the Power Off Timer Setting from the Control Panel	20
Epson Connect Solutions for Smartphones, Tablets, and More	22
Setting Up Epson Connect Services	22
Using Epson Email Print	23
Using the Epson iPrint Mobile App	24
Using Epson Remote Print	24
Using AirPrint	25
Using Google Cloud Print	26
Android Printing Using the Epson Print Enabler	27
Using Fire OS Printing	27
Using Windows 10 Mobile Printing	28
Using Epson Print and Scan App with Windows Tablets	28
Wi-Fi Networking	30
Network Security Recommendations	30
Wi-Fi Infrastructure Mode Setup	31
Selecting Wireless Network Settings from the Control Panel	32
Wi-Fi Direct Mode Setup	34
Enabling Wi-Fi Direct Mode	34
Wi-Fi Protected Setup (WPS)	37
Using WPS to Connect to a Network	37
Printing a Network Status Sheet	38
Printing a Network Connection Report	39
Network Connection Report Codes and Messages	41
Changing or Updating Network Connections	46
Accessing the Web Config Utility	46
Changing a USB Connection to a Wi-Fi Connection	47
Connecting to a New Wi-Fi Router	47
Disabling Wi-Fi Features	48
Loading Paper	49
Loading Paper in the Sheet Feeder	49
Paper Loading Capacity	53
Double-sided Printing Capacity	53
Compatible Epson Papers	55
Borderless Paper Type Compatibility	56
Paper or Media Type Settings - Printing Software	57
Selecting the Paper Settings - Control Panel	57
Paper or Media Type Settings - Control Panel	58
Selecting the Default Paper Source Settings	59
Paper Source Settings Options	60
Placing Originals on the Product	61
Placing Originals on the Scanner Glass	61
Copying	63
Copying Documents or Photos	63
Copying Options	65
Printing from a Computer	67
Printing with Windows	67
Selecting Basic Print Settings - Windows	68
Print Quality Options - Windows	70
Multi-Page Printing Options - Windows	70
Selecting Double-sided Printing Settings - Windows	71
Double-sided Printing Options - Windows	73
Print Density Adjustments - Windows	74
Selecting Additional Layout and Print Options - Windows	75
Custom Color Correction Options - Windows	77
Image Options and Additional Settings - Windows	78
Header/Footer Settings - Windows	79
Selecting a Printing Preset - Windows	80
Selecting Extended Settings - Windows	81
Extended Settings - Windows	82
Printing Your Document or Photo - Windows	83
Locking Printer Settings - Windows	84
Locked Setting Options	86
Selecting Default Print Settings - Windows	87
Changing the Language of the Printer Software Screens	88
Changing Automatic Update Options	89
Printing with the Built-in Epson Driver - Windows 10 S	90
Selecting Print Settings - Windows 10 S	90
Printing on a Mac	94
Selecting Basic Print Settings - Mac	95
Print Quality Options - Mac	98
Print Options - Mac	98
Selecting Page Setup Settings - Mac	99
Selecting Print Layout Options - Mac	100
Selecting Double-sided Printing Settings - Mac	101
Double-sided Printing Options and Adjustments - Mac	102
Managing Color - Mac	103
Color Matching and Color Options - Mac	104
Selecting Printing Preferences - Mac	105
Printing Preferences - Mac	106
Printing Your Document or Photo - Mac	106
Checking Print Status - Mac	108
Printing From a Chromebook	108
Cancelling Printing Using a Product Button	109
Scanning	110
Starting a Scan	110
Starting a Scan Using the Product Control Panel	110
Scan to Memory Card Options	112
Changing Default Scan Job Settings	113
Setting Up a WSD Port (Windows 7/Windows Vista)	113
Starting a Scan Using the Epson Scan 2 Icon	114
Starting a Scan from a Scanning Program	116
Starting a Scan from a Smart Device	117
Scanning in Epson Scan 2	118
Additional Scanning Settings - Main Settings Tab	121
Additional Scanning Settings - Advanced Settings Tab	121
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	122
Image Format Options	123
Scan Resolution Guidelines	124
Using Memory Cards with Your Product	126
Inserting a Memory Card	126
Memory Card Types	127
Memory Card File Specifications	127
Removing a Memory Card	128
Printing from a Memory Card	128
Viewing and Printing Photos From the LCD Screen	129
Print Setting Options - Memory Card	129
Transferring Photos on a Memory Card	131
Setting Up File Sharing for Photo Transfers from Your Computer	131
Transferring Photos from a Memory Card to Your Computer	131
Printing Personalized Projects	133
Printing Personalized Note Paper	133
Printing Lined Paper, Graph Paper, and Music Sheets	134
Printing Calendar Pages	135
Refilling Ink	137
Ink Safety Precautions	137
Check Ink Levels	139
Checking Ink Levels on Your Product	139
Checking Ink Levels - Windows	140
Checking Ink Levels - Mac	141
Disabling Special Offers with Windows	142
Purchase Epson Ink	143
Ink Bottle Part Numbers	144
Refilling the Ink Tanks	144
Adjusting Print Quality	150
Print Head Maintenance	150
Print Head Nozzle Check	150
Checking the Nozzles Using the Product Control Panel	151
Checking the Nozzles Using a Computer Utility	153
Print Head Cleaning	155
Cleaning the Print Head Using the Product Control Panel	155
Cleaning the Print Head Using a Computer Utility	157
Power Cleaning	159
Power Cleaning Using the Product Control Panel	159
Power Cleaning Using a Computer Utility	160
Print Head Alignment	162
Aligning the Print Head Using the Product Control Panel	162
Cleaning the Paper Guide	163
Cleaning the Print Head Path	164
Checking the Number of Sheets	166
Checking the Sheet Counter - Windows	167
Checking the Sheet Counter - Mac	167
Cleaning and Transporting Your Product	169
Cleaning Your Product	169
Transporting Your Product	169
Solving Problems	174
Checking for Software Updates	174
Product Status Messages	175
Message Appears Prompting You to Reset Ink Levels	176
Running a Product Check	177
Resetting Control Panel Defaults	179
Solving Setup Problems	179
Noise After Filling the Ink	180
Software Installation Problems	180
Control Panel Setup Problems	181
Solving Network Problems	181
Product Cannot Connect to a Wireless Router or Access Point	181
Network Software Cannot Find Product on a Network	183
Product Does Not Appear in Mac Printer Window	184
Wireless Network Connection is Unstable on a Mac	185
Cannot Print Over a Network	185
Cannot Scan Over a Network	186
Solving Copying Problems	187
Product Makes Noise, But Nothing Copies	187
Product Makes Noise When It Sits for a While	188
Solving Paper Problems	188
Paper Feeding Problems	188
Paper Jam Problems Inside the Product	189
Paper Jam Problems in the Rear Cover	192
Paper Ejection Problems	193
Solving Problems Printing from a Computer	193
Nothing Prints	193
Product Icon Does Not Appear in Windows Taskbar	194
Printing is Slow	195
Solving Page Layout and Content Problems	196
Inverted Image	197
Too Many Copies Print	197
Blank Pages Print	197
Incorrect Margins on Printout	198
Border Appears on Borderless Prints	198
Incorrect Characters Print	199
Incorrect Image Size or Position	199
Slanted Printout	200
Solving Print Quality Problems	200
White or Dark Lines in Printout	201
Blurry or Smeared Printout	202
Faint Printout or Printout Has Gaps	203
Grainy Printout	204
Incorrect Colors	205
Solving Scanning Problems	206
Scanning Software Does Not Operate Correctly	206
Cannot Start Epson Scan 2	207
Solving Scanned Image Quality Problems	208
Image Consists of a Few Dots Only	208
Line of Dots Appears in All Scanned Images	208
Straight Lines in an Image Appear Crooked	209
Image is Distorted or Blurry	209
Image Colors are Patchy at the Edges	209
Image is Too Dark	209
Back of Original Image Appears in Scanned Image	210
Ripple Patterns Appear in an Image	210
Scanned Image Colors Do Not Match Original Colors	210
Scanned Image Edges are Cropped	211
Solving Memory Card Problems	211
Memory Card Does Not Fit Into a Slot	211
Cannot View or Print Photos from a Memory Card or Device	212
Cannot Transfer Photos to or from a Memory Card or Device	212
Uninstall Your Product Software	212
Uninstalling Product Software - Windows	213
Uninstalling Product Software - Mac	214
Where to Get Help	214
Technical Specifications	216
Windows System Requirements	216
Mac System Requirements	217
Paper Specifications	217
Printable Area Specifications	219
Scanning Specifications	220
Ink Specifications	221
Memory Card Specifications	222
Dimension Specifications	222
Electrical Specifications	223
Environmental Specifications	223
Interface Specifications	223
Network Interface Specifications	223
Safety and Approvals Specifications	224
Notices	226
Important Safety Instructions	226
General Product Safety Instructions	226
Wireless Connection Safety Instructions	228
LCD Screen Safety Instructions	228
FCC Compliance Statement	229
Binding Arbitration and Class Waiver	229
Trademarks	233
Copyright Notice	233
libTIFF Software Acknowledgment	234
A Note Concerning Responsible Use of Copyrighted Materials	234
Default Delay Times for Power Management for Epson Products	235