Epson WorkForce ST-C2100 Users Guide - Page 192
Viewing the Help Screen, Product Status Messages, EPSON Software Updater
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• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Viewing the Help Screen You can view troubleshooting or how-to topics on the LCD screen at any time. 1. Press the help button. You see a screen like this: 2. Select an option to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD code (E-01) Condition/solution A printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. 192