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Epson WorkForce WF-110 Users Guide - Page 146

Solving Problems, Checking for Software Updates

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Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Power and Battery Problems Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Note: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Access the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking . • On the Maintenance tab in the printer settings window 146

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons	13
The LCD Screen	13
Status Icons	14
Entering Characters on the LCD Screen	15
Changing LCD Screen Language	16
Turning On Quiet Mode	16
Printer Parts Locations	17
Printer Parts - Top	18
Printer Parts - Inside and Bottom	19
Battery Charging	20
Charging the Built-in Battery Using the AC Adapter	20
Charging the Built-in Battery Using the USB Cable	21
Using the Optional Battery	22
Installing the Optional Battery	22
Removing the Optional Battery	25
Charging the Optional Battery	27
Battery Safety Instructions	28
The Power Off and Sleep Timers	30
Changing the Sleep Timer Setting	30
Changing the Power Off Timer Setting	31
Epson Connect Solutions for Smartphones, Tablets, and More	32
Setting Up Epson Connect Services	33
Using Epson Email Print	34
Using the Epson iPrint Mobile App	34
Using Epson Remote Print	35
Using AirPrint	35
Using Google Cloud Print	36
Setting Up Google Cloud Print on a Chromebook	37
Android Printing Using the Epson Print Enabler	38
Using the Mopria Print Service	39
Using Fire OS Printing	39
Using Windows 10 Mobile Printing	40
Using Epson Print and Scan App with Windows Tablets	40
Voice-activated Printing	41
Wi-Fi Networking	42
Network Security Recommendations	42
Wi-Fi Infrastructure Mode Setup	43
Selecting Wireless Network Settings from the Control Panel	44
Wi-Fi Direct Mode Setup	46
Connecting to a Mobile Device	47
Enabling Wi-Fi Direct Mode (Simple AP)	48
Modifying the Wi-Fi Direct Network Name or Password	49
Wi-Fi Protected Setup (WPS)	50
Using WPS to Connect to a Network	50
Printing a Network Status Sheet	51
Printing a Network Connection Report	52
Network Connection Report Codes and Messages	53
Changing or Updating Network Connections	58
Accessing the Web Config Utility	58
Changing a USB Connection to a Wi-Fi Connection	59
Connecting to a New Wi-Fi Router	59
Disabling Wi-Fi Features	60
Loading Paper	61
Loading Paper and Envelopes	61
Selecting the Paper Source Settings - Control Panel	64
Paper or Media Type Settings - Control Panel	66
Turning Off the Paper Setting Alert	66
Paper Loading Capacity	67
Compatible Epson Papers	68
Borderless Paper Type Compatibility	69
Paper or Media Type Settings - Printing Software	70
Printing from a Computer	71
Printing with the Standard Epson Printer Software - Windows	71
Selecting Basic Print Settings - Windows	72
Print Quality Options - Windows	74
Multi-Page Printing Options - Windows	74
Selecting Double-sided Printing Settings - Windows	75
Double-sided Printing Options - Windows	76
Selecting Additional Layout and Print Options - Windows	77
Custom Color Correction Options - Windows	79
Image Options and Additional Settings - Windows	80
Header/Footer Settings - Windows	81
Selecting a Printing Preset - Windows	82
Selecting Extended Settings - Windows	84
Extended Settings - Windows	85
Printing Your Document or Photo - Windows	86
Selecting Default Print Settings - Windows	87
Changing the Language of the Printer Software Screens	88
Changing Automatic Update Options	89
Printing with the Built-in Basic Driver - Windows	90
Installing the Basic Driver Software - Windows	91
Selecting Print Settings - Windows Basic Driver	91
Adjusting Print Density	95
Adjusting Color	96
Printing with the Built-in Epson Driver - Windows 10 S	97
Selecting Print Settings - Windows 10 S	97
Printing on a Mac	100
Selecting Basic Print Settings - Mac	101
Print Quality Options - Mac	104
Print Options - Mac	104
Selecting Page Setup Settings - Mac	105
Selecting Print Layout Options - Mac	106
Managing Color - Mac	107
Color Matching and Color Options - Mac	108
Selecting Printing Preferences - Mac	108
Printing Preferences - Mac	110
Printing Your Document or Photo - Mac	110
Checking Print Status - Mac	111
Printing From a Chromebook	112
Cancelling Printing Using a Product Button	113
Replacing Ink Cartridges and Maintenance Boxes	114
Check Cartridge and Maintenance Box Status	114
Checking Cartridge and Maintenance Box Status on the LCD Screen	114
Checking Cartridge and Maintenance Box Status - Windows	115
Checking Cartridge and Maintenance Box Status - Mac	118
Purchase Epson Ink Cartridges and Maintenance Box	120
Ink Cartridge and Maintenance Box Part Numbers	120
Removing and Installing Ink Cartridges	121
Printing with Black Ink and an Expended Color Cartridge	124
Printing with an Expended Color Cartridge - Windows	125
Printing with an Expended Color Cartridge - Mac	125
Conserving Low Black Ink with Windows	127
Replacing the Maintenance Box	127
Adjusting Print Quality	131
Print Head Maintenance	131
Print Head Nozzle Check	131
Checking the Nozzles Using the Product Control Panel	131
Checking the Nozzles Using a Computer Utility	134
Print Head Cleaning	136
Cleaning the Print Head Using the Product Control Panel	136
Cleaning the Print Head Using a Computer Utility	137
Print Head Alignment	140
Aligning the Print Head Using the Product Control Panel	140
Cleaning the Paper Path Using the Product Control Panel	142
Transporting and Cleaning Your Product	144
Carrying and Transporting Your Product	144
Cleaning Your Product	145
Solving Problems	146
Checking for Software Updates	146
Product Status Messages	147
Running a Product Check	149
Resetting Control Panel Defaults	151
Solving Power and Battery Problems	152
Product Does Not Turn on	153
Product Does Not Turn Off	153
Product Turns Off Automatically	153
Battery Does Not Charge From Computer	154
Solving Setup Problems	154
Noise After Ink Installation	154
Software Installation Problems	155
Solving Network Problems	155
Product Cannot Connect to a Wireless Router or Access Point	156
Network Software Cannot Find Product on a Network	157
Product Does Not Appear in Mac Printer Window	158
Wireless Network Connection is Unstable on a Mac	158
Cannot Print Over a Network	159
Solving Paper Problems	160
Paper Feeding Problems	160
Paper Jam Problems in the Rear Paper Feed	161
Paper Jam Problems Inside the Product	161
Solving Problems Printing from a Computer	162
Nothing Prints	163
Product Icon Does Not Appear in Windows Taskbar	163
Error After Cartridge Replacement	164
Printing is Slow	165
Solving Page Layout and Content Problems	166
Inverted Image	167
Too Many Copies Print	167
Blank Pages Print	167
Incorrect Margins on Printout	168
Border Appears on Borderless Prints	168
Incorrect Characters Print	169
Incorrect Image Size or Position	169
Slanted Printout	170
Solving Print Quality Problems	171
White or Dark Lines in Printout	171
Blurry or Smeared Printout	172
Faint Printout or Printout Has Gaps	173
Grainy Printout	174
Incorrect Colors	175
Uninstall Your Product Software	176
Uninstalling Printing Software - Windows	176
Uninstalling Product Software - Mac	177
Where to Get Help	178
Technical Specifications	180
Windows System Requirements	180
Mac System Requirements	181
Paper Specifications	181
Printable Area Specifications	182
Ink Cartridge Specifications	184
Dimension Specifications	185
Electrical Specifications	186
Environmental Specifications	188
Interface Specifications	188
Network Interface Specifications	188
Safety and Approvals Specifications	190
Notices	192
Important Safety Instructions	192
General Printer Safety Instructions	192
Ink Cartridge Safety Instructions	194
LCD Screen Safety Instructions	195
Wireless Connection Safety Instructions	196
Important Privacy Notice (Printer Serial Number)	196
FCC Compliance Statement	196
Binding Arbitration and Class Waiver	197
Trademarks	200
Copyright Notice	201
A Note Concerning Responsible Use of Copyrighted Materials	202
Default Delay Times for Power Management for Epson Products	202