Epson WorkForce WF-2520 Start Here - Page 3

7 Install software Note: If your computer does not have a CD/DVD drive, you can download the software from the Epson website (see "Epson technical support"). Caution: Be sure to close your other programs, including any screen savers and virus protection software, before beginning this software installation. 1 Make sure the printer is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. You can't install your software that way. 2 Insert your product CD. 3 W indows: If you see the AutoPlay window, click Run Setup.exe. If you see the User Account Control screen, click Yes or Continue. Mac OS X: Double-click the EPSON icon. 4 Click Install (Windows) or Continue (Mac OS X) and follow the instructions on your computer screen. Any problems? Network setup was unsuccessful. • If you see a firewall alert message, click Unblock or Allow to let setup continue. • Print a network status sheet to verify that the network settings are correct. To print the sheet, press the Menu button, press or to select Network Settings, and press OK. Then press or to select Print Network Status Sheet and press the Color Start button. • When using TCP/IP, either make sure your network's DHCP option is enabled or assign a static IP address. If you have assigned a static IP address, make sure it is not being used by another device. • Try turning the router off and on. • Try changing the network cable and/or the network port connection to your router. • Try connecting to the router with your computer or another device to confirm that the router is working correctly. • Make sure your firewall or security software is not set to block port 3629 (TCP/UDP). Disable the firewall temporarily to see if that may be causing the problem. Contact your firewall manufacturer for assistance. • Remove and reinsert the CD to reinstall your product software. You see error messages on the printer's LCD screen. See your online User's Guide for troubleshooting information. Setup is unable to find my printer after connecting it with a USB cable. Make sure it is securely connected as shown: Print quality problems • Make sure your paper is loaded printable side up in the sheet feeder (usually the whiter, brighter, or glossy side). • If you notice light or dark bands across your printouts or they are too faint, run a nozzle check to see if the print head needs cleaning. See the Quick Guide for more information. • The ink cartridges may be low on ink. Check your cartridge levels and replace cartridges, if necessary. See the Quick Guide for more information.