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Epson WorkForce WF-2850 Users Guide - Page 234

LCD screen message, Condition/solution, USBXXX, EpsonNet Print Port, Parent topic, Related references

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LCD screen message To use cloud services, update the root certificate from the Epson Web Config utility. Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Recovery mode Condition/solution Access the Web Config utility and update the cloud service root certificate. Make sure the printer port is correctly configured. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for a network connection. An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references Where to Get Help Paper Source Settings Options Related tasks Using AirPrint Selecting the Line Type Checking for Software Updates Accessing the Web Config Utility 234

Section	Page
Contents	3
Product Basics	14
Product Parts Locations	14
Product Parts - Front and Top	15
Product Parts - Inside	16
Product Parts - Back	18
Using the Control Panel	18
Control Panel Buttons and Lights	19
Adjusting Control Panel Position	20
The LCD Screen	21
Status Icon Information	21
Navigating the LCD Screen	22
Entering Characters on the LCD Screen	24
Selecting the Date and Time	24
Changing LCD Screen Language	25
Adjusting Control Panel Sounds	26
Turning Off the Operation Time Out Setting	27
Preventing PC Connection via USB	28
Using Power Saving Settings	29
Changing the Sleep Timer Settings	29
Changing the Power Off Timer Settings	30
Epson Connect Solutions for Smartphones, Tablets, and More	31
Setting Up Epson Connect Services	32
Using Epson Email Print	32
Using the Epson iPrint Mobile App	33
Using Epson Remote Print	34
Using Epson Scan to Cloud	34
Voice-activated Printing	35
Using AirPrint	36
Using Google Cloud Print	36
Setting Up Google Cloud Print on a Chromebook	37
Android Printing Using the Epson Print Enabler	38
Using Fire OS Printing	39
Using Windows 10 Mobile Printing	39
Using Epson Print and Scan App with Windows Tablets	40
Wi-Fi or Wired Networking	41
Network Security Recommendations	41
Wi-Fi Infrastructure Mode Setup	42
Selecting Wireless Network Settings from the Control Panel	43
Wi-Fi Direct Mode Setup	45
Enabling Wi-Fi Direct Mode	46
Wi-Fi Protected Setup (WPS)	48
Using WPS to Connect to a Network	48
Printing a Network Status Sheet	49
Printing a Network Connection Report	50
Network Connection Report Codes and Messages	51
Changing or Updating Network Connections	56
Accessing the Web Config Utility	56
Changing a USB Connection to a Wi-Fi Connection	57
Changing a Wi-Fi Connection to a Wired Network Connection	57
Connecting to a New Wi-Fi Router	58
Disabling Wi-Fi Features	58
Loading Paper	60
Loading Paper in the Rear Feed	60
Paper Loading Capacity	63
Double-sided Printing Capacity	64
Borderless Paper Type Compatibility	65
Compatible Epson Papers	66
Paper or Media Type Settings - Printing Software	68
Selecting the Paper Settings for Each Source - Control Panel	68
Paper Type Settings - Control Panel	69
Selecting the Default Paper Source Settings	70
Paper Source Settings Options	71
Selecting the Universal Print Settings	71
Universal Print Settings Options	72
Placing Originals on the Product	74
Placing Originals on the Scanner Glass	74
Placing Originals in the Automatic Document Feeder	75
ADF Original Document Specifications	78
Copying	80
Copying Documents or Photos	80
Copying Options	81
Printing from a Computer	84
Printing with Windows	84
Selecting Basic Print Settings - Windows	85
Print Quality Options - Windows	87
Multi-Page Printing Options - Windows	87
Selecting Double-sided Printing Settings - Windows	88
Double-sided Printing Options - Windows	91
Print Density Adjustments - Windows	91
Selecting Additional Layout and Print Options - Windows	92
Custom Color Correction Options - Windows	94
Image Options and Additional Settings - Windows	95
Header/Footer Settings - Windows	96
Selecting a Printing Preset - Windows	97
Selecting Extended Settings - Windows	98
Extended Settings - Windows	100
Printing Your Document or Photo - Windows	101
Locking Printer Settings - Windows	102
Locked Setting Options	104
Selecting Default Print Settings - Windows	105
Changing the Language of the Printer Software Screens	106
Changing Automatic Update Options	107
Printing with the Built-in Epson Driver - Windows 10 S	108
Selecting Print Settings - Windows 10 S	108
Printing on a Mac	112
Selecting Basic Print Settings - Mac	113
Print Quality Options - Mac	116
Print Options - Mac	117
Selecting Page Setup Settings - Mac	117
Selecting Print Layout Options - Mac	118
Selecting Double-sided Printing Settings - Mac	119
Double-sided Printing Options and Adjustments - Mac	120
Managing Color - Mac	121
Color Matching and Color Options - Mac	122
Selecting Printing Preferences - Mac	123
Printing Preferences - Mac	124
Printing Your Document or Photo - Mac	124
Checking Print Status - Mac	125
Printing From a Chromebook	126
Cancelling Printing Using a Product Button	127
Scanning	128
Starting a Scan	128
Starting a Scan Using the Product Control Panel	128
Scanning to a Connected Computer	130
Scanning to the Cloud	131
Setting Up a WSD Port (Windows 7/Windows Vista)	133
Control Panel Scanning Options	134
Changing Default Scan Job Settings	135
Starting a Scan Using the Epson Scan 2 Icon	135
Starting a Scan from a Scanning Program	138
Starting a Scan from a Smart Device	140
Scanning in Epson Scan 2	140
Additional Scanning Settings - Main Settings Tab	143
Additional Scanning Settings - Advanced Settings Tab	143
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	145
Image Format Options	146
Scan Resolution Guidelines	147
Faxing	148
Connecting a Telephone or Answering Machine	148
Setting Up Fax Features	151
Setting Up Basic Fax Features	152
Using the Fax Setup Wizard	152
Selecting the Line Type	154
Setting the Number of Rings to Answer	155
Selecting Advanced Fax Settings	155
Basic Settings - Fax	156
Receive Settings - Fax	158
Report Settings - Fax	159
Security Settings - Fax	160
Setting Up the Fax Utility - Windows	161
Setting Up Fax Features Using the Fax Utility - Mac	162
Setting Up Contacts and Contact Groups	163
Setting Up Contacts Using the Product Control Panel	164
Creating a Contact	164
Editing or Deleting a Contact	166
Creating a Contact Group	167
Editing or Deleting a Contact Group	169
Importing Contacts Using the Fax Utility - Windows	170
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac	173
Sending Faxes	175
Sending Faxes from the Product Control Panel	175
Sending a Fax Using the Keypad, Contact List, or History	175
Fax Sending Options	177
Sending a Fax at a Specified Time	178
Sending Faxes Using the Fax Utility - Windows	180
Sending Faxes Using the Fax Utility - Mac	182
Receiving Faxes	185
Fax Reception	185
Receiving Faxes Automatically	186
Receiving Faxes Manually	186
Receiving a Fax by Polling	187
Selecting Received Fax Options Using the Fax Utility - Windows	188
Checking Fax Status	190
Printing Fax Reports	191
Fax Report Options	191
Replacing Ink Cartridges and Maintenance Boxes	193
Check Cartridge and Maintenance Box Status	193
Checking Cartridge and Maintenance Box Status on the LCD Screen	193
Checking Cartridge and Maintenance Box Status - Windows	194
Checking Cartridge and Maintenance Box Status - Mac	197
Purchase Epson Ink Cartridges and Maintenance Box	198
Ink Cartridge and Maintenance Box Part Numbers	199
Removing and Installing Ink Cartridges	199
Printing with Black Ink and Expended Color Cartridges	204
Printing with Expended Color Cartridges - Control Panel	205
Printing with Expended Color Cartridges - Windows	205
Printing with Expended Color Cartridges - Mac	206
Conserving Low Black Ink with Windows	208
Maintenance Box Replacement	208
Adjusting Print Quality	210
Print Head Maintenance	210
Print Head Nozzle Check	210
Checking the Nozzles Using the Product Control Panel	211
Checking the Nozzles Using a Computer Utility	213
Print Head Cleaning	214
Cleaning the Print Head Using the Product Control Panel	215
Cleaning the Print Head Using a Computer Utility	216
Aligning the Print Head Using the Product Control Panel	218
Cleaning the Paper Guide	220
Cleaning and Transporting Your Product	222
Cleaning Your Product	222
Cleaning the Print Head Path	225
Transporting Your Product	227
Solving Problems	231
Checking for Software Updates	231
Viewing the Help Screen	232
Product Status Messages	233
Running a Product Check	235
Resetting Control Panel Defaults	236
Solving Setup Problems	237
Product Does Not Turn On or Off	237
Noise After Ink Installation	237
Software Installation Problems	238
Solving Network Problems	238
Product Cannot Connect to a Wireless Router or Access Point	239
Network Software Cannot Find Product on a Network	240
Product Does Not Appear in Mac Printer Window	241
Wireless Network Connection is Unstable on a Mac	242
Cannot Print Over a Network	242
Cannot Scan Over a Network	244
Solving Copying Problems	245
Product Makes Noise, But Nothing Copies	245
Product Makes Noise When It Sits for a While	245
Originals Do Not Feed From the Automatic Document Feeder	246
Solving Paper Problems	246
Paper Feeding Problems	247
Paper Jam Problems Inside the Product	248
Paper Jam Problems in the Rear Cover	251
Document Jams in the Automatic Document Feeder	252
Paper Ejection Problems	255
Solving Problems Printing from a Computer	256
Nothing Prints	256
Product Icon Does Not Appear in Windows Taskbar	257
Printing is Slow	258
Solving Page Layout and Content Problems	259
Inverted Image	260
Too Many Copies Print	260
Blank Pages Print	260
Incorrect Margins on Printout	261
Incorrect Characters Print	261
Incorrect Image Size or Position	261
Slanted Printout	262
Solving Print Quality Problems	262
White or Dark Lines in Printout	263
Blurry or Smeared Printout	264
Faint Printout or Printout Has Gaps	265
Grainy Printout	266
Incorrect Colors	267
Solving Scanning Problems	268
Scanning Software Does Not Operate Correctly	268
Cannot Start Epson Scan 2	268
Scanning is Slow	269
Cannot Save a Scan to a Shared Folder Over a Network	270
Solving Scanned Image Quality Problems	271
Image Consists of a Few Dots Only	272
Line of Dots Appears in All Scanned Images	272
Straight Lines in an Image Appear Crooked	272
Image is Distorted or Blurry	273
Image Colors are Patchy at the Edges	273
Image is Too Dark	273
Back of Original Image Appears in Scanned Image	273
Ripple Patterns Appear in an Image	274
Scanned Image Colors Do Not Match Original Colors	274
Scanned Image Edges are Cropped	275
Solving Faxing Problems	275
Cannot Send or Receive Faxes	275
Cannot Receive Faxes with a Telephone Connected to Your Product	276
Fax Memory Full Error Appears	277
Sent Fax is Received in an Incorrect Size	277
Received Fax is Not Printed	278
Uninstall Your Product Software	278
Uninstalling Product Software - Windows	278
Uninstalling Product Software - Mac	279
Where to Get Help	280
Technical Specifications	282
Windows System Requirements	282
Mac System Requirements	283
Paper Specifications	283
Printable Area Specifications	284
Automatic Document Feeder (ADF) Specifications	286
Scanning Specifications	287
Fax Specifications	288
Ink Cartridge Specifications	288
Dimension Specifications	289
Electrical Specifications	290
Environmental Specifications	290
Interface Specifications	290
Network Interface Specifications	290
Safety and Approvals Specifications	291
Notices	293
Important Safety Instructions	293
General Product Safety Instructions	293
Ink Cartridge Safety Instructions	295
LCD Screen Safety Instructions	296
Wireless Connection Safety Instructions	296
Telephone Equipment Safety Instructions	297
Important Privacy Notice (Printer Serial Number)	297
FCC Compliance Statement	297
Binding Arbitration and Class Waiver	300
Trademarks	303
Copyright Notice	304
libTIFF Software Acknowledgment	304
A Note Concerning Responsible Use of Copyrighted Materials	305
Default Delay Times for Power Management for Epson Products	305