Epson WorkForce WF-2950 Users Guide - Page 298

2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Solving Faxing Problems Check these solutions if you have problems faxing with your product. Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Fax Memory Full Error Appears Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • Use Check Fax Connection on the control panel (Settings > Fax Settings > Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure the recipient's fax number is correct and entered correctly. • Make sure paper is loaded correctly in your product. • Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • Set the user name and password in the printer driver. When sending a fax from a computer when the security function that restrict users from using the printer's fax function is set, user authentication is performed with the user name and password set in the printer driver. • Make sure Receive Mode is set to Auto so you can receive faxes automatically. 298