Epson XP-15000 Start Here - Installation Guide - Page 4

There are lines or incorrect colors in my printouts. Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online User's Guide for more information. The product's screen is dark. Make sure your product is turned on, and press any button to wake it from sleep mode. Setup is unable to find my product after connecting it with a USB cable. Make sure the product is turned on and securely connected as shown: Need paper and ink? Ensure peak performance and brilliant results with Genuine Epson Ink and specialty papers, engineered specifically for Epson printers. Find Genuine Epson Ink and specialty papers at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766). Any questions? User's Guide Windows: Click the icon on your desktop or Apps screen to access the online User's Guide. Mac: Click the icon in Applications/Epson Software/Guide to access the online User's Guide. If you don't have a User's Guide icon, go to the Epson website, as shown below. Technical support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, get FAQs, or contact Epson. Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Recycling Epson offers a recycling program for end of life hardware and ink cartridges. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal. XP-15000 replacement ink cartridges Color Black Cyan Magenta Yellow Red Gray Standard-capacity 312 312 312 312 - - High-capacity 312XL 312XL 312XL 312XL 314XL 314XL EPSON and Claria are registered trademarks, Epson Connect is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. © 2017 Epson America, Inc., 8/17 CPD-54604