Epson XP-4100 Start Here - Installation Guide - Page 3

5 Install software Note: • If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software. • To print from a Chromebook™, go to www.epson.com/support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for instructions. Firmware Update Notice: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink. 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD (Windows only) or download and run your product's software package. For the latest software, visit: XP-4100 www.epson.com/support/xp4100 (U.S.) www.epson.ca/support/xp4100 (Canada) XP-4105 www.epson.com/support/xp4105 (U.S.) www.epson.ca/support/xp4105 (Canada) 3 Follow the instructions on the computer screen to run the setup program. 4 W hen you see the Select Your Connection screen, select one of the following and follow the on-screen instructions: • Wireless connection In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password. • Direct USB connection Make sure you have a USB cable (not included). • Print from wherever you are, next to your printer or remotely, with Epson Connect™ and Google Cloud Print™. Learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada). • Use voice-activated assistants to print a variety of creative and everyday items from your Epson product. Simply add your product to an Epson Connect account, then link the account to a voice-activated assistant. See www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information. * May require the Epson Print Enabler or Mopria Print Service app from Google Play™. Any problems? Network setup was unsuccessful. • Make sure you select the right network name (SSID). • Restart your router (turn it off and then on), then try to connect to it again. • The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure the 2.4 GHz connection is enabled. • If you see a firewall alert message, click Unblock or Allow to let setup continue. • If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case. Select to enter uppercase letters or select AB1# for numbers or symbols. There are lines or incorrect colors in my printouts. Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online User's Guide for more information. The product's screen is dark. Make sure your product is turned on, and press any button to wake it from sleep mode. Setup is unable to find my printer after connecting it with a USB cable. Make sure the printer is turned on and that it is securely connected as shown: Mobile and voice-activated printing • Print directly from your iOS device. Simply connect your printer and device to the same network and tap the action icon to select the print option. • Print directly from your Android™ (v4.4 or later) devices*. Simply connect your printer and device to the same network and tap the menu icon to select the print option.