Epson XP-440 Start Here - Installation Guide - Page 3

5 Install software Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet connection is required to obtain the product software. To print from a Chromebook™, go to www.epson.com/ support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for instructions. 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD or download and run your product's software package. For the latest software, visit www.epson.com/support (U.S.) or www.epson.ca/ support (Canada) and search for your product. 3 Follow the instructions on the screen to run the setup program. 4 W hen you see the Select Your Connection screen, select one of the following, then continue with the on-screen instructions: • Wireless connection In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password. • Direct USB connection Make sure you have the USB cable (not included). Note: If you see a message on the product's control panel reminding you to set up an Epson Connect™ account, select No to turn off the reminders. You can set up an account later from your computer or mobile device. See the "Mobile printing" section for more information. Mobile printing Connect wirelessly from your smartphone, tablet, or computer. Print documents and photos from across the room or around the world: • Print directly from your iPhone, iPad, or iPod touch. Simply connect your printer and device to the same network and tap the action icon to select the print option. • Use Epson Print Enabler (free from Google Play™) with Android™ devices (v4.4 or later). Then connect your printer and device to the same network and tap the menu icon to select the print option. • Print remotely with Epson Connect™ and Google Cloud Print™. See your online User's Guide for instructions or learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada). Any problems? If you experience problems during setup, see below: Network setup was unsuccessful. • Make sure you select the right network name (SSID). • Restart your router (turn it off and then on), then try to connect to it again. • The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure the 2.4 GHz connection is enabled. • If you see a firewall alert message, click Unblock or Allow to let setup continue. • If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case. Setup is unable to find my printer after connecting it with a USB cable. Make sure the printer is turned on and that it is securely connected as shown: There are lines or incorrect colors in my printouts. Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. See the online User's Guide for more information. Any questions? Quick Guide Basic information and troubleshooting. User's Guide Windows: Click the icon on your desktop or Apps screen to access the online User's Guide. Mac: Click the icon in Applications/Epson Software/Guide to access the online User's Guide. If you don't have a User's Guide icon, go to the Epson website, as described below. Support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, get FAQs, or contact Epson. Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.