Eureka AirSpeed EXACT Pet AS3001A Owner's Guide - Page 5

ENGLISH Problem solving ! Make sure vacuum is turned off and power cord is unplugged. N O T I C E : Thermal cut-off This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline. Problem Motor will not start. Solution • Push plug securely into outlet, try another outlet or check circuit breaker. • Step on power switch to turn vacuum on. • See detailed "thermal cut-off" instructions above. Vacuum does not clean carpet or bare floor. • Turn air path selector knob to 'FLOORS.' • Empty dust cup, clean and/or change filter. • Clean or replace filters regularly to maintain suction. See www.eureka.com. No suction at the end of hose. • Make sure airpath selector knob is set to 'TOOLS.' • Remove clogs from the hose that restrict the airflow. See www.eureka.com • See other solutions above. Burning smell; brush roll will not turn. Turbo nozzle will not turn. Vacuum is hard to push. • Check brush roll for debris. • Replace broken or out of shape belt. See www.eureka.com. • Check turbo nozzle for debris. • Make sure air path selector knob is set to 'TOOLS.' • Adjust vacuum height knob to a higher position. The Eureka limited warranty Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for a term of three years for normal household use. Warranty is granted only to the original purchaser and members of immediate household. This warranty is good for three years from the date of purchase only when the vacuum cleaner is used in the accordance with Eureka operating instructions. Note: refurbished or remanufactured products have a one year limited warranty. This warranty does not cover • Parts of the vacuum that require replacement under normal use such as disposable dust bags, filters, drive belts, light bulbs, brush roll, bristles, impellers and cleaning. USA: 1-800-282-2886 Electrolux Home Care North America Service Division P.O. Box 3900 Peoria, IL 61612 Mexico: (55) 5343-4384 Electrolux Home Care Canada: 1-800-282-2886 Electrolux Home Care North America Service Division 5855 Terry Fox Way Mississauga, Ontario L5V 3E4 Obtaining warranty service outside your community You must pay the shipping charges to the Eureka Authorized Warranty Station. Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type and serial number located on the rating plate on the lower backside of the vacuum. • Damages or malfunctions caused by negligence, abuse, and use not in accordance with the Owner's Guide. • Defects or damages caused by unauthorized service or the use of other than Genuine Eureka, ARM & HAMMERTM and FiltreteTM by 3M parts. What Eureka will do Eureka will, at its option, repair or replace a defective vacuum or vacuum part that is covered by this warranty. As a matter of warranty policy, Eureka will not refund the consumer's purchase price. Obtaining warranty service To obtain warranty service you must return the vacuum or vacuum part along with "proof of purchase" to any Eureka Authorized Warranty Station. For Eureka Authorized Warranty Station or Service Information, visit www.eureka.com, write or telephone toll free: Further limitations and exclusions Any warranty that may be implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which may vary by state. The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc. 3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc. under license. Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com 5