Eureka Boss SmartVac 4870T Owner's Guide - Page 8

Problem solving ! Make sure vacuum is turned off and power cord is unplugged. N O T I C E : Thermal cut-off This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline. Problem Motor will not start. Vacuum does not clean carpet or bare floor. No suction at the end of hose. Vacuum is hard to push. Burning smell; brush roll will not turn. Front cover will not close. Headlight not working. Cause Power plug Power switch Thermal cut-off Dust bag and filters Selector knob Belt Hose or tubes Bare floor setting Carpet height setting Dust bag and filters Selector knob Hose or tubes Carpet height setting Belt Belt Brush roll control No dust bag Light bulb Solution • Push plug securely into outlet. • Try another outlet. • Check circuit breaker. • Turn power switch to on (I). • See above. • Replace dust bag, clean and/or change filters. • If picking up fine dust, the dust bag may not look full, but a fine substance tends to reduce suction when it blocks air flow through the bag and filters. Refer to page 3 for filter maintenance. Make sure filters and dust bag are installed properly. • Turn selector knob to 'floor.' • Replace a worn or broken belt. Page 4 • Remove clogs from the hose or tubes that restrict the airflow. Page 7 • For bare floor cleaning, push brush roll control lever firmly to lock in 'bare floor' setting to stop brush roll. Turn height adjustment knob to bare floor position. If brush roll still rotates, control lever is not engaged properly. Page 5 • For carpet cleaning, turn height adjustment knob to another position. Push brush roll control to 'carpet.' • Replace dust bag, clean and/or change filters. • If picking up fine dust, the dust bag may not look full, but a fine substance tends to reduce suction when it blocks air flow through the bag and filters. Refer to page 3 for filter maintenance. Make sure filters and dust bag are installed properly. • Turn selector knob to 'hose.' • Remove clogs from the hose or tubes that restrict the airflow. Page 7 • Adjust knob to a higher position. • Replace a worn or broken belt. Page 4 • Check brush roll for debris. Page 4 • Replace a worn or broken belt. Page 4 • Push brush roll control to 'carpet.' Note: Brush roll is not supposed to turn while handle is in upright position. • Install dust bag. Page 3 • Front cover will not close if dust bag is not properly installed. • Replace light bulb. Page 4 6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com