Fagor Slow Juicer Platino Slow Juicer Platino Manual - Page 14

Trouble Shooting ENGLISH PROBLEM Machine does not operate Machine jams/ clogs or stops operating Squeaking noise when juicing Leaking from underneath the Bowl Strainer Damage Too much pulp coming out Bowl is stuck and will not detach from the Base Food Chute/Lid is stuck The Bowl shakes The Food Chute, Bowl, Strainer, Rotating Basket and silicone parts get stained. There is no juice pouring out of the Bowl. SOLUTION • Check power cord and power source. • Check that all parts have been assembled correctly. • Check Food Chute is clear and is not blocked. • Check that hard seeds have been removed before juicing and are not stuck in the machine. • Turn machine off, and switch to reverse for 3 seconds. Switch back on to continue juicing. Repeat this process if necessary. • Disassemble upper section and clear remaining pulp. • Squeaking sound is perfectly normal. Please remember not to run the Platino without any food. • Be sure the silicone pad is tightly in place after cleaning. • Refer to operation instruction for proper usage and juicing tips. Remember not to over stuff food or force food in the Platino. • Cut food into smaller pieces, especially fibrous foods, to avoid fibers scrapping around the Auger. Insert food at a slower pace and allow all food pulp to eject from the unit before adding more. • This is commonly caused by excess food in the Bowl. Switch to reverse for 3-5 seconds. Repeat process 2-3 times. Then, pull the Bowl upward while turning. • Switch to reverse for 3-5 seconds. Repeat process 2-3 times, you can then press down on the Food Chute while turning. • It's normal for the Bowl to shake when juicing or operating the Platino in reverse. • Vegetables like kale, collards, carrots and spinach contain beta carotene, which is responsible for the discoloration. • Clean all parts of the upper unit immediately after use. • Open the drip stopper. 12 Slow Juicer Platino Manual.FINAL.indd Sec2:12 6/17/13 8:03 PM