Fantec Disk Box Full HD Mediaplayer Manual - Page 47

Question 9. I con d everything correctly, but still cannot get the wireless network

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FANTEC Smart TV Question 6. Why when I switch to Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p, does the TV screen display an unwatchable picture? Answer: Please check if your TV supports Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p output, if your TV does not support, please use the A/V signal display instead, press the TV SYSYEM button on the remote control, then switch the TV's video input to NTSC or PAL. Question 7. I cannot get SSID name, the screen always displays: 'Can't get any SSID!!' Answer: When the Wi-Fi USB Adapter is connected to the player, it needs some time to get initialized. Please wait for about 1~2 minutes and try refreshing the SSID list again. Question 8. I cannot see files shared on my computer via File Manager->Network menu. Answer: Please check following items: 1) Connect the player to network and obtain an IP address first; 2) Please enable NetBIOS of TCP/IP on computer; 3) Please check your PC's firewall settings; 4) Please enable your PC's 'Guest' account; 5) Please share the folders which you wish to browse on your PC, and make sure that 'Everyone' or 'Guest' has the right to access. Question 9. I configured everything correctly, but still cannot get the wireless network or UPnP function to work. Answer: Are you using a firewall such as Norton Internet Security, McAfee Personal Firewall, Zone Alarm, etc. or even the built-in firewall of Windows XP? (Don't forget that Service Pack 2 for Windows XP automatically upgrades your firewall and turn it on by default) If you have a firewall, it may need to be configured or have exceptions created to allow you to see and communicate with the player on the network. To test if your firewall is preventing network communication (including PING and access shared folders), try disabling it to see if you can connect. If you can connect with the firewall disabled, you may need to add the player to the 'Trusted' list or configure the firewall for local intranet access. Worst-case, disable your firewall long enough to use the player, then enable it again when done. Question 10. I am using the 802.11n Wi-Fi dongle with an 802.11n wireless router, why the speed is still 802.11g 54Mbps rather than 300Mbps? Answer: The IEEE 802.11n Draft standard prohibits using high throughput with WEP or TKIP as the unicast cipher. If you use these encryption methods (e.g. WEP, WPA-TKIP), your data rate will drop to 54 Mbps. You may contact the Access Point or router manufacturer to download the latest firmware, or try other encryption methods (WPA2-AES or WPA2-TKIP), or choose to configure an unsecured profile, but this option is not recommended. ENGLISH 47 / 54

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FANTEC Smart TV
ENGLISH
47 / 54
Question 6. Why when I switch to Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p, does the
TV screen display an unwatchable picture?
Answer:
Please check if your TV supports Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p output, if your
TV does not support, please use the A/V signal display instead, press the TV SYSYEM button
on the remote control, then switch the TV’s video input to NTSC or PAL.
Question 7
. I cannot get SSID name, the screen always displays: ‘Can’t get any SSID!!’
Answer:
When the Wi-Fi USB Adapter is connected to the player, it needs some time to get initialized.
Please wait for about 1~2 minutes and try refreshing the SSID list again.
Question 8. I cannot see files shared on my computer via File Manager->Network menu.
Answer:
Please check following items:
1)
Connect the player to network and obtain an IP address first;
2)
Please enable NetBIOS of TCP/IP on computer;
3) Please check
your PC’s firewall
settings;
4)
Please enable your PC’s ‘Guest’ account;
5)
Please share the folders which you wish to browse on your PC, and make sure that
‘Everyone’
or ‘Guest’ has the right to access.
Question 9. I configured everything correctly, but still cannot get the wireless network
or UPnP function to work.
Answer:
Are you using a firewall such as Norton Internet Security, McAfee Personal Firewall, Zone
Alarm, etc. or even the built-
in firewall of Windows XP? (Don’t forget that Service Pack 2 for
Windows XP automatically upgrades your firewall and turn it on by default)
If you have a firewall, it may need to be configured or have exceptions created to allow you to
see and communicate with the player on the network. To test if your firewall is preventing
network communication (including PING and access shared folders), try disabling it to see if
you can connect. If you can connect with the firewall disabled, you may need to add the player
to the ‘Trusted’ list or configure the firewall for local intranet access. Worst
-case, disable your
firewall long enough to use the player, then enable it again when done.
Question 10. I am using the 802.11n Wi-Fi dongle with an 802.11n wireless router, why
the speed is still 802.11g 54Mbps rather than 300Mbps?
Answer:
The IEEE 802.11n Draft standard prohibits using high throughput with WEP or TKIP as the
unicast cipher. If you use these encryption methods (e.g. WEP, WPA-TKIP), your data rate will
drop to 54 Mbps. You may contact the Access Point or router manufacturer to download the
latest firmware, or try other encryption methods (WPA2-AES or WPA2-TKIP), or choose to
configure an unsecured profile, but this option is not recommended.