Fantec QB-35US2 Manual - Page 4

Trouble, Shooting

Page 4 highlights

STETTrouble Shooting EP If the FANTEC QB-35US2 (4 HDDs installed) is connected to the PC with eSATA cable and the PC does not recognize these 4 SATA HDDs, please check if the eSATA controller supports Port Multiplier or update the eSATA driver version. re If the FANTEC QB-35US2 (4 HDDs installed) takes too long to initial, please check if the HDD is securely installed or update the eSATA driver version. Ep If the transfer rate seems to be too low, please check if the SATA HDD jumper is set up in 1.5 or 3.0 Gbps. r e If there is noise with the fan, unscrew the fan, take out the cover, clean the fan and assemble it back. El If you forgot to attach the metal frame before you closed the cover, simply press the down the rib as shown below. The cover will slowly release and open outwards. Please do not attempt to open the cover with something sharp. E STEP • USB port of your PC must support power-off function so that the device would go to sleeping mode. Setting up motherboard's ( power management ) in S3 is strongly recommended. For more details, please refer to user guide of motherboard BIOS setting. D Smart fan controlled by the built-in thermal sensor and it comes with 2 modes (auto / manual) and 3 levels of speed : Low Medium High below 45°C 1200rpm 45°C-54°C 1800rpm hotter than 55°C 2500rpm E Alternative the USB and eSATA interface can be connected at 2 working PCs but only 1 interface can be used at one time. You can switch between USB and eSATA by pressing the INTERFACE button at the FANTEC QB35US2. The interface selection is only for Macintosh to Macintosh or Windows to Windows system. D Simply press the POWER button to power the device on and press the button for 3 seconds to power off the device. OG Operation System : Windows 2000 / Server / XP / Vista (32/64bit) Macintosh 10.x Go Maximum har disk capacity: 2TB per 1 HDD, 8TB per unit E USB2.0 transfer data up to 480Mbps eSATA transfer data up to 1.5-3.0Gbps L e Hot swappable for USB / eSATA D USB1.1/2.0 compatible r4 To take the HDD out from the device, slightly press down the handle and pull it out. . . Operation Environment: ■ Temperature -20t- 60t • Humidity 0%-- 90% R.H. Please visit our website for drivers: www.fantec.de

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STET
Trouble
Shooting
STEP
EP
If
the
FANTEC
QB-35US2
(4
HDDs
installed)
is
connected
to
the
PC
with
eSATA
cable
and
the
PC
does
not
recognize
these
4
SATA
HDDs,
please
check
if
the
eSATA
controller
supports
Port
Multiplier
or
update
the
eSATA
driver
version.
r
e
If
the
FANTEC
QB-35US2
(4
HDDs
installed)
takes
too
long
to
initial,
please
check
if
the
HDD
is
securely
installed
or
update
the
eSATA
driver
version.
Ep
If
the
transfer
rate
seems
to
be
too
low,
please
check
if
the
SATA
HDD
jumper
is
set
up
in
1.5
or
3.0
Gbps.
r
e
If
there
is
noise
with
the
fan,
unscrew
the
fan,
take
out
the
cover,
clean
the
fan
and assemble
it
back.
El
If
you
forgot
to
attach
the
metal
frame
before
you
closed
the
cover,
simply
press
the
down
the
rib
as
shown
below.
The
cover
will
slowly
release
and
open
outwards.
Please
do
not
attempt
to
open
the
cover
with
something
sharp.
E
r4
To
take
the
HDD
out
from
the
device,
slightly
press
down
the
handle
and
pull
it
out.
.
.
USB
port
of
your
PC
must
support
power
-off
function
so
that
the
device
would
go
to
sleeping
mode.
Setting
up
motherboard's
(
power
management
)
in
S3
is
strongly
recommended.
For
more
details,
please
refer
to
user
guide
of
motherboard
BIOS
setting.
D
Smart
fan
controlled
by
the
built-in
thermal
sensor
and
it
comes
with
2
modes
(auto
/
manual)
and
3
levels
of
speed
:
E
Low
Medium
High
below
45°C
1200rpm
45°C
-54°C
1800rpm
hotter
than
55°C
2500rpm
Alternative
the
USB
and
eSATA
interface
can
be
connected
at
2
working
PCs
but
only
1
interface
can
be
used
at
one
time.
You
can
switch
between
USB
and
eSATA
by
pressing
the
INTERFACE
button
at
the
FANTEC
QB35US2.
The
interface
selection
is
only
for
Macintosh
to
Macintosh
or
Windows
to
Windows
system.
D
Simply
press
the
POWER
button
to
power
the
device
on
and
press
the
button
for
3
seconds
to
power
off
the
device.
Operation
System
:
Windows
2000
/
Server
/
XP
/
Vista
(32/64bit)
Macintosh
10.x
Go
Maximum
har
disk
capacity:
2TB
per
1
HDD,
8TB
per
unit
E
USB2.0
transfer
data
up
to
480Mbps
eSATA
transfer
data
up
to
1.5-3.0Gbps
L e
Hot
swappable
for
USB
/
eSATA
D
USB1.1/2.0
compatible
Operation
Environment:
Temperature
-20t-
60t
Humidity
0%--
90%
R.H.
Please
visit
our
website
for
drivers:
www.fantec.de