Fellowes AeraMax DX95 Manual - Page 11

TROUBLESHOOTING Before you call Solutions to Common Problems Review this list before you call for service. This list covers problems that are not the result of defective materials or workmanship. PROBLEM POSSIBLE SOLUTION The unit leaves smoke • Make sure the sensor is not blocked or clogged. and odors in the air. • Move the unit closer to the offending odors. • Replace the filters as needed. The unit seems to produce odors. • Replace the filters as needed. The unit makes a faint • This indicates that the PlasmaTRUETM function is working. ticking sound. The unit interferes with radio or television reception. • Because this unit radiates radio frequency energy, we suggest you try one or more of the following: - For better reception, adjust the television/radio antenna. - Move the unit away from the affected television/radio. - Plug the unit power cord into an outlet different from the television/radio power cord. The True HEPA and Carbon Filter indicators remain lit after replacing the True HEPA and/or Carbon Filter. • Repeat filter light reset instructions from page 10. The PlasmaTRUE™ • Touch and hold PlasmaTRUE™ icon for five seconds until icon is not illuminated. unit beeps. The wrong filter replacement light was reset. • In the case of unintended filter reset, repeat the filter reset procedure on page 10 within 5 minutes of unintended reset. • The filter counter and indicator will return to the status previous to the reset. 11