Fisher and Paykel DD24DCHTX9 User Guide - Page 38

Troubleshooting

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TROUBLESHOOTING PROBLEM Unclean dishes Hard water POSSIBLE CAUSE Wash program unsuitable for the load. Spray arm unable to rotate. Drawer overloaded/ incorrectly loaded. Filter plate/drain filter is incorrectly inserted. Detergent put in the wrong compartment of the dispenser. Excess food not removed from dinnerware prior to loading. Unsuitable detergent. Not enough detergent. Spray arm holes are blocked. Filter plate/drain filter is blocked. WHAT TO DO See your 'Quick start guide' for a suitable wash program, or the soils were too heavily baked on and dishes may need soaking. Ensure no items are obstructing the spray arm path. Make sure the spray arm is mounted correctly and free to rotate around. Refer to the section on loading. See section 'User maintenance instructions'. Detergent must be placed in the large compartment. See section 'Adding detergent' for information. Scrape all food scraps off dinnerware prior to loading. Use detergents suitable for automatic dishwashers. See section 'Adding detergent' for examples of suitable and unsuitable detergent types. See section 'Wash programs and detergent quantities' or follow the detergent manufacturer's instructions. Clean the spray arm. Clean the filter plate and drain filter. Increase the rinse aid setting and the amount of detergent. See section 'Water hardness and dishwashing'. Models with built in water softener ('H' models only): Increase the water softener setting. See section 'Water softener'. Models without built in water softener: If living in an area with very hard water, consult a plumber on installing a household water softener. 34

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34
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Unclean dishes
Wash program unsuitable
for the load.
See your ‘Quick start guide’ for a suitable
wash program, or the soils were too
heavily baked on and dishes may need
soaking.
Spray arm unable to
rotate.
Ensure no items are obstructing the spray
arm path.
Make sure the spray arm is mounted
correctly and free to rotate around.
Drawer overloaded/
incorrectly loaded.
Refer to the section on loading.
Filter plate/drain filter is
incorrectly inserted.
See section ‘User maintenance
instructions’.
Detergent put in the
wrong compartment of
the dispenser.
Detergent must be placed in the large
compartment. See section ‘Adding
detergent’ for information.
Excess food not removed
from dinnerware prior to
loading.
Scrape all food scraps off dinnerware prior
to loading.
Unsuitable detergent.
Use detergents suitable for automatic
dishwashers. See section ‘Adding
detergent’ for examples of suitable and
unsuitable detergent types.
Not enough detergent.
See section ‘Wash programs and detergent
quantities’
or follow the detergent
manufacturer’s instructions.
Spray arm holes are
blocked.
Clean the spray arm.
Filter plate/drain filter is
blocked.
Clean the filter plate and drain filter.
Hard water
Increase the rinse aid setting and the
amount of detergent. See section ‘Water
hardness and dishwashing’.
Models with built in water softener
(‘H’ models only):
Increase the water softener setting. See
section ‘Water softener’.
Models without built in water softener:
If living in an area with very hard
water, consult a plumber on installing a
household water softener.