Fisher and Paykel RS36A80U1 N User Guide - Page 36

Ice & Water models only, PROBLEM, POSSIBLE CAUSES, WHAT TO

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TROUBLESHOOTING Ice & Water models only PROBLEM Automatic ice maker does not work Ice cubes taste tainted Slow ice cube freezing Small cubes Wet ice/ ice clumping POSSIBLE CAUSES WHAT TO DO Ice maker has not been turned on. Switch on ice maker, see 'Automatic ice maker' section. Water supply turned off or not connected. Connect water supply. Freezer compartment not working. Contact Customer Care Center. Water pressure too low. Check water pressure. Water line kinked/squashed. Check water line for kinks/squashing. Filter clogged. Water filter may need replacing. Ice cubes stick in ice bin. Remove ice bin, loosen cubes and remove clumped ice. Refit ice box. Unsealed packages may be transmitting odor/taste. Discard ice cubes and clean ice storage bin. See 'Cleaning care' section. Wrap or cover strong smelling foods. Poor taste from incoming water. Replacement filter cartridges can be purchased online from fisherpaykel.com or by calling Fisher & Paykel Customer Care. Door may have been left ajar. Close door. Freezer compartment set too warm. Turn temperature to a colder setting. (See 'Operating instructions' section). Low water pressure. Check water pressure. Filter blocked. Replace filter cartridge. Replacement filter cartridges can be purchased online from fisherpaykel.com or by calling Fisher & Paykel Customer Care. Instructions on how to install your replacement water filter are provided with the filter. Long freezer door openings. High ambient temperature. Ice bin left out of freezer compartment for a length of time. Gently tap ice to unstick or, if large clumps occur, empty ice bin and make new ice. Ice will stick together over time. 34

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34
TROUBLESHOOTING
Ice & Water models only
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Automatic ice
maker does
not work
Ice maker has not been
turned on.
Switch on ice maker, see ‘Automatic ice
maker’ section.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment
not working.
Contact Customer Care Center.
Water pressure too low.
Check water pressure.
Water line kinked/squashed.
Check water line for kinks/squashing.
Filter clogged.
Water filter may need replacing.
Ice cubes stick in ice bin.
Remove ice bin, loosen cubes and
remove clumped ice. Refit ice box.
Ice cubes
taste tainted
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice storage
bin. See ‘Cleaning care’ section.
Wrap or cover strong smelling foods.
Poor taste from
incoming water.
Replacement filter cartridges can be
purchased online from fisherpaykel.com or
by calling Fisher & Paykel Customer Care.
Slow ice cube
freezing
Door may have been left ajar.
Close door.
Freezer compartment set
too warm.
Turn temperature to a colder setting.
(See ‘Operating instructions’ section).
Small cubes
Low water pressure.
Check water pressure.
Filter blocked.
Replace filter cartridge. Replacement
filter cartridges can be purchased online
from fisherpaykel.com or by calling
Fisher & Paykel Customer Care. Instructions
on how to install your replacement water
filter are provided with the filter.
Wet ice/
ice clumping
Long freezer door openings.
Gently tap ice to unstick or, if large
clumps occur, empty ice bin and make
new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together
over time.