Frigidaire FCRG3052AW Complete Owners Guide - Page 31

Gas Cooktop Problems, Problem, Cause / Solution

Page 31 highlights

Problem Surface burners do not ignite. Surface burner flame uneven or only part way around burner cap. Surface burner flame is too high. Surface burner flame is orange. Appliance is not level. Cannot move appliance easily. Appliance must be accessible for service. Oven light does not work. BEFORE YOU CALL Cause / Solution Gas Cooktop Problems Surface control knob was not completely turned to LITE ( ). Push in and turn the surface control knob to LITE until the burner ignites and then turn the control knob to the desired flame size. Burner ports are clogged. With the burner OFF and cool, use a small-gauge wire or needle to clean the burner head slots and ignition ports. See"Cleaning the sealed burners" in the Care & Cleaning section on page 26 for additional cleaning instructions. Range power cord is disconnected from outlet (electric ignition models only). Be sure the power cord is securely plugged into the power outlet. Circuit is broken. Check breaker box or fuse box. Electrical power outage. Burners may be lit manually. See "Setting surface controls" on page 15. Burner slots or ports are clogged. With the surface burner OFF and cool, clean ports with a small-gauge wire or needle. If moisture is present after cleaning, lightly fan the flame and allow the burner to operate until flame is full. Burner caps are not seated properly. Check that all burner caps are level and seated correctly on the burner heads. See "Cleaning the sealed burners" in the Care & Cleaning section on page 26 for additional cleaning instructions. Surface control knob is set too high. Adjust to a lower flame setting. Burner caps are not seated properly. Check that all surface burner caps are level and seated correctly on the surface burner heads. See"Cleaning the sealed burners" in the Care & Cleaning section on page 26 for additional cleaning instructions. Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct. Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt content in the air. Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct. Other Problems Be sure the floor is level, strong, and stable enough to adequately support the range. If the floor is sagging or sloping, contact a carpenter to correct the situation. Poor installation. Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the appliance until the rack is level. Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square and have sufficient room for appliance clearance. Cabinets not square or are built in too tightly. Contact the builder or installer to make the appliance accessible. Carpet interferes with appliance. Provide sufficient space so the appliance can be lifted over carpet. Installation over carpet is not advised. See the installation instructions for guidelines specific to your appliance. Be sure the oven light is secure in the socket. See "Replacing the Oven Light" on page 27. 31

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31
BEFORE YOU CALL
Gas Cooktop Problems
Surface burners do not ignite.
Surface control knob was not completely turned to LITE (
). Push in and turn the surface
control knob to LITE until the burner ignites and then turn the control knob to the desired
flame size.
Burner ports are clogged. With the burner OFF and cool, use a small-gauge wire or needle
to clean the burner head slots and ignition ports. See
“Cleaning the sealed burners”
in the
Care & Cleaning section on
page 26
for additional cleaning instructions.
Range power cord is disconnected from outlet (electric ignition models only). Be sure the
power cord is securely plugged into the power outlet.
Circuit is broken. Check breaker box or fuse box.
Electrical power outage. Burners may be lit manually. See
“Setting surface controls”
on
page 15
.
Surface burner flame uneven or
only part way around burner cap.
Burner slots or ports are clogged. With the surface burner OFF and cool, clean ports with
a small-gauge wire or needle. If moisture is present after cleaning, lightly fan the flame
and allow the burner to operate until flame is full.
Burner caps are not seated properly. Check that all burner caps are level and seated
correctly on the burner heads. See
“Cleaning the sealed burners”
in the Care & Cleaning
section on
page 26
for additional cleaning instructions.
Surface burner flame is too high.
Surface control knob is set too high. Adjust to a lower flame setting.
Burner caps are not seated properly. Check that all surface burner caps are level and
seated correctly on the surface burner heads. See
“Cleaning the sealed burners”
in the
Care & Cleaning section on
page 26
for additional cleaning instructions.
Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
Surface burner flame is orange.
Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns
blue. In coastal areas, a slightly orange flame is unavoidable due to salt content in the air.
Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
Other Problems
Appliance is not level.
Be sure the floor is level, strong, and stable enough to adequately support the range.
If the floor is sagging or sloping, contact a carpenter to correct the situation.
Poor installation. Place the oven rack in the center of the oven. Place a level on the oven
rack. Adjust the leveling legs at the base of the appliance until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square
and have sufficient room for appliance clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not square or are built in too tightly. Contact the builder or installer to make the
appliance accessible.
Carpet interferes with appliance. Provide sufficient space so the appliance can be lifted
over carpet. Installation over carpet is not advised. See the installation instructions for
guidelines specific to your appliance.
Oven light does not work.
Be sure the oven light is secure in the socket. See
“Replacing the Oven Light”
on
page 27
.
Problem
Cause / Solution