Frigidaire FGS365ES Use and Care Manual - Page 19
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Before you call Solutions to Common Problems OCCURRENCE Range is not level. POSSIBLE CAUSE/SOLUTION (1) Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is not level. (2) Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is sagging or slopping, contact a carpenter to correct the situation. (3) Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance. Cannot move appliance easily. Appliance must be accessible for service. (1) Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. (2) Contact builder or installer to make appliance accessible.(3) Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. (4) Gas line is hard-plumbed. Have a flexible C.S.A international approved metal appliance connector installed. Entire range or oven does not operate. (1) Make sure cord/plug is plugged tightly into outlet. (2) Service wiring is not complete. Call an authorized servicer. (3) Electrical power outage. Check house lights to be sure. Call your local electric company for service. Surface burners can be lit manually. *Oven control beeps and (1) Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and stop displays any F code beeping. Reprogram oven. If fault recurs, record fault number. Press STOP/CLEAR and call an authorized error (for example F11) servicer for assistance. Oven light does not work. (1) Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide. (2) Electrical power outage. Check house lights to be sure. Call your local electric company for service. Surface burners do not light. (1) Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to LITE until burner ignites and then turn the surface control knob to the desired flame size. (2) Burner ports are clogged. Clean burners. See "Cleaning the Burner Grates, Burner Caps and Burner Heads" under General Cleaning. (3) Range power is disconnected from outlet. Be sure cord is securely plugged into the outlet. (4) Electrical power outage. (5) Be sure the gas supply to the range is turned "ON". Surface burner flame burns half way around. (1) Burner ports or slots are clogged. With the burner off, use a small-gauge wire or needle to clean ports or slots. (2) Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning. Surface burner flame is (1) Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. (2) Salt air in orange. coastal areas. A slightly orange flame is unavoidable. Poor baking results. (1) Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipes' recommended temperature or baking time. If you feel the oven is too hot or cool, see "Recalibrating Your Oven Temperature" section in the Electronic Oven Control Guide. Fan noise during cooking operation. (1) A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the fan may continue to run even after oven is turned off. Flames inside oven or smoking from vent. (1) Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time. (2) Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide. Oven smokes excessively during broiling. (1) Meat is too close to the element. Reposition the rack to provide proper clearance between the meat and the oven boil element. (2) Meat is not properly prepared. Remove excess fat from meat. Remove remaining fatty edges to prevent the meat from curling, but do not cut into the lean of the meat. (3) Broiler pan used without the Broiler Pan Insert or insert is covered with foil. DO NOT use your Broiler Pan without the Broiler Pan Insert or cover the insert with foil. (4) Broiler Pan or Broiler Pan Insert needs to be cleaned. Excessive smoking is caused by buildup of grease or food spatters. Clean your Broiler Pan and Insert on a regular basis. (5) Oven door is open. Oven door should be closed when broiling. Self-cleaning cycle does (1) Control(s) not set properly. Follow instructions under "Oven Cleaning" in the Electronic Oven Control not work. Guide.(2) Self-cleaning cycle was interrupted. Stop time must be 2 to 4 hours past the start time. Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide. Soil not completely removed after selfcleaning cycle. (1) Set Self-Clean cycle for a longer cleaning time. (2) Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not in the Self-Cleaning area, but get hot enough to burn on food residue. Clean these areas before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven gasket. Excessive smoking from oven vent. (1) Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide. 19