Frigidaire GLHT188WHB Use and Care Manual - Page 18

Before You Call

Page 18 highlights

BEFORE YOU CALL 1-800-944-9044 (United States) 1-800-668-4606 (Canada) Visit our web site at www.frigidaire.com. PROBLEM CAUSE RUNNING OF REFRIGERATOR Compressor does not run. • Refrigerator control is set to • OFF. • Refrigerator is in defrost cycle. • • Plug at electrical outlet is • disconnected. • House fuse blown or tripped • circuit breaker. • Power outage. • TEMPERATURES ARE TOO COLD Freezer temperature too • Freezer control is set too cold. • cold. Fresh Food temperature is satisfactory. Fresh Food temperature • Fresh Food control is set too • too cold. Freezer cold. temperature is satisfactory. AUTOMATIC ICE MAKER Ice maker is not making any ice. • Ice maker wire signal arm is in • the "up" or OFF position. • Household water line valve is • not open. • Freezer is not cold enough. • Ice maker is not making enough ice. • Saddle valve on cold water • pipe is clogged or restricted by foreign material. • Ice maker is producing less ice • than you expect. • Freezer is not cold enough. • Ice cubes are freezing together. WATER DISPENSER Dispenser will not dispense water. Water pressure is extremely low. • Household water line valve is • not completely open. • Ice cubes are not being used • frequently enough. • Ice cubes are hollow (partially • frozen cubes with water inside). • Household water line valve is • not open. • Freezer door is not closed. • • Ice & water filter cartridge is • clogged. • Cut-off and cut-on pressures • are too low (well systems only). • Reverse osmosis system is in • regenerative phase. CORRECTION Set refrigerator control. See Temperature Controls section. This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. Ensure plug is tightly pushed into outlet. Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. Check house lights. Call local Electric Company. Set freezer control to a warmer setting. Allow 24 hours for temperature to stabilize. Set fresh food control to a warmer setting. Allow 24 hours for temperature to stabilize. Move wire signal arm to the "down" or ON position. (side mounted) Turn on household water line valve. Set freeze control to a colder setting. Allow 24 hours for temperature to stabilize. Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. Ice maker should produce 2 ½ to 3 pounds of ice every 24 hours. Set freeze control to a colder setting. Allow 24 hours for temperature to stabilize. Turn on household water line valve. Remove ice container and discard ice from container. Ice maker will produce fresh supply. The ice & water filter cartridge may be clogged. Replace filter cartridge. Open household water line valve. See PROBLEM section ICE MAKER IS NOT MAKING ANY ICE. Ensure that freezer door is closed. Replace filter cartridge. Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. 18

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18
BEFORE YOU CALL
Visit our web site at
www.frigidaire.com.
1-800-944-9044
(United States)
1-800-668-4606
(Canada)
PROBLEM
CAUSE
CORRECTION
RUNNING OF REFRIGERATOR
Compressor does not run.
Refrigerator
control is set to
OFF.
Refrigerator is in defrost cycle.
Plug at electrical outlet is
disconnected.
House fuse blown or tripped
circuit breaker.
Power outage.
Set refrigerator control. See
Temperature Controls
section.
This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
Check house lights. Call local Electric Company.
TEMPERATURES ARE TOO COLD
Freezer temperature too
cold. Fresh Food
temperature is satisfactory.
Freezer control is set too cold.
Set freezer control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Fresh Food temperature
too cold. Freezer
temperature is satisfactory.
Fresh Food control is set too
cold.
Set fresh food control to a warmer setting. Allow 24
hours for temperature to stabilize.
AUTOMATIC ICE MAKER
Ice maker is not making
any ice.
Ice maker wire signal arm is in
the “up” or
OFF
position.
Household water line valve is
not open.
Freezer is not cold enough.
Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
Move wire signal arm to the “down” or
ON
position.
(side mounted)
Turn on household water line valve.
Set freeze control to a colder setting. Allow 24 hours
for temperature to stabilize.
Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
Ice maker is not making
enough ice.
Ice maker is producing less ice
than you expect.
Freezer is not cold enough.
Household water line valve is
not completely open.
Ice maker should produce 2 ½ to 3 pounds of ice
every 24 hours.
Set freeze control to a colder setting. Allow 24 hours
for temperature to stabilize.
Turn on household water line valve.
Ice cubes are freezing
together.
Ice cubes are not being used
frequently enough.
Ice cubes are hollow (partially
frozen cubes with water
inside).
Remove ice container and discard ice from container.
Ice maker will produce fresh supply.
The ice & water filter cartridge may be clogged.
Replace filter cartridge.
WATER DISPENSER
Dispenser will not
dispense water.
Household water line valve is
not open.
Freezer door is not closed.
Ice & water filter cartridge is
clogged.
Open household water line valve. See
PROBLEM
section
ICE MAKER IS NOT MAKING ANY ICE
.
Ensure that freezer door is closed.
Replace filter cartridge.
Water pressure is
extremely low.
Cut-off and cut-on pressures
are too low (well systems
only).
Reverse osmosis system is in
regenerative phase.
Have someone turn up the cut-off and cut-on pressure
on the water pump system (well systems only).
It is normal for a reverse osmosis system to be below
20 psi during the regenerative phase.