Frigidaire PLCF489GC Use and Care Manual - Page 22

Before you call Solutions to Common Problems Avoid Service Checklist You may save the cost and inconvenience of an unnecessary service call by first reviewing this Checklist of commonly encountered problem situations. You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective product workmanship or materials. OCCURRENCE Range is not level. Cannot move appliance easily. Appliance must be accessible for service. Entire range or oven does not operate. *Oven control beeps and displays F10, F30 or F90. Oven and/or cooktop lights does not work. Surface unit does not heat. Surface burners do not light. Surface burner flame burns half way around. Surface burner flame is orange. Scratches or abrasions on cooktop surface. Metalmarks. POSSIBLE CAUSE/SOLUTION 1) Poor installation. When range is level, cooktop may appear out of alignment if countertop is not level. 2) Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor. 3) Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance. 1) Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. 2) Contact builder or installer to make appliance accessible. 3) Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet. 1) Make sure cord/plug is tightly into outlet. 2) Service wiring is not complete. Contact your dealer, installing agent or authorized servicer. 3) Power outage. Check house lights to be sure. Call your local electric company for service. 1) Electronic control has detected a fault condition. Push CLEAR to clear the display and stop beeping. Program oven again. If fault recurs, record fault number. Push CLEAR and contact an authorized servicer. 1) Replace or tighten bulb. See "Changing Oven Light" in this Guide for instructions. 1) No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in this Avoid Service Checklist. 2) Incorrect control setting. Make sure the correct control is on for the surface unit to be used. 1) Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to LITE (until burner ignites) and then turn the surface control knob to the desired flame size. 2) Burner ports are clogged. Clean burners. See "To Clean Burner Grates, Contoured Burner Pans, Burner Cap and Burner Base" under General Cleaning. With the burner off, use small-gauge wire or needle to clean ports or slots. 3) Gas supply is turned off. Turn gas supply on. 1) Burner ports or slots are clogged. With the burner off, clean by using a small-gauge wire or needle to lean ports or slots. 2) Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning. 1) Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. 2) Salt air in coastal areas. A slightly orange flame is unavoidable. 1) Coarse particles such as salt or sand between cooktop and utensil can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time. 2) Cleaning materials not recommended for ceramic-glass cooktop have been used. See "To Clean the Cooktop Glass" section under general cleaning. 3) Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware. 1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See "To Clean the Cooktop Glass" section under General Cleaning. 22