Frigidaire PLEF489GC Use and Care Manual - Page 22

Before you call Solutions to Common Problems Avoid Service Checklist You may save the cost and inconvenience of an unnecessary service call by first reviewing this Checklist of commonly encountered problem situations. You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective product workmanship or materials. OCCURRENCE Range is not level. POSSIBLE CAUSE/SOLUTION (1) Poor installation. To level range, refer to Leveling Guide,in the Installation Instructions. When range is level, cooktop may appear out of alignment if countertop is not level. (2) Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor. (3) Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance. Cannot move appliance (1) Cabinets not square or are built in too tight. Contact a cabinet maker to correct the easily. Appliance must be problem. (2) Contact builder or installer to make appliance accessible. (3) Carpeting accessible for service. interferes with range. Provide sufficient space so range can be lifted over carpet. Entire range or oven does (1) Make sure cord/plug is tightly into outlet. (2) Service wiring is not complete. Contact your not operate. dealer, installing agent or authorized servicer. (3) Power outage. Check house lights to be sure. Call your local electric company for service. *Oven control beeps and (1) Electronic control has detected a fault condition. Push CLEAR to clear the display and displays F10, F30 or F90. stop beeping. Program oven again. If fault recurs, record fault number. Push CLEAR and contact an authorized servicer. Oven and/or cooktop lights (1) Replace or tighten bulb. See "Changing Oven Light" in this Guide for instructions. does not work. Surface unit does not heat. (1) Element not making contact in block. Follow instructions under "Surface Elements and Drip Bowls" in the General Cleaning section. (2) No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in this Avoid Service Checklist. (3) Incorrect control setting. Make sure the correct control is on for the surface unit to be used. Scratches or abrasion on cooktop surface. (1) Coarse particules such as salt and sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time. (2) Cleaning materials not recommended for ceramic-glass cooktop have been used. See "To Clean the Glass Cooktop" section under General Cleaning. (3) Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware. Surface element too hot or Incorrect control setting. Make sure the correct control is on for the surface element to be not hot enough. used. Metalmarks. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See "To Clean the Cooktop Glass" section under General Cleaning. Brown streaks or specks. Boilovers are cooked onto surface. Use razor scraper to remove soil. See "To Clean the Cooktop Glass"section under General Cleaning. Areas of discoloration with Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning metallic sheen. cream. Use cookware with clean, dry bottoms. 22