Fujitsu A3110 A3110 User's Guide - Page 58

Troubleshooting Table - windows 7 driver

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falcon.book Page 48 Friday, August 4, 2006 11:12 AM LifeBook A3000 Series Notebook - Section Five TROUBLESHOOTING TABLE Problem Page Audio Problems page 48 Optical Drive Problems page 48 Floppy Disk Drive Problems page 49 Hard Drive Problems page 49 Keyboard or Mouse Problems page 49 Memory Problems page 49 Modem Problems page 50 Problem Page USB Device Problems page 50 PC Card Problems page 50 Power Failures page 50 Shutdown and Startup Problems page 52 Video Problems page 53 Miscellaneous Problems page 54 Problem Audio Problems There is no sound coming from the built-in speakers. Optical Drive Problems LifeBook notebook fails to recognize optical discs. LifeBook notebook fails to recognize a disc. Possible Cause Possible Solutions The volume is turned too low. Adjust the volume control on your notebook. The software volume control is Adjust the sound volume control settings in your set too low. software, operating system and applications. Headphones are plugged into Plugging in headphones disables the built-in your notebook. speakers, remove the headphones. BIOS audio settings are incorrect. Set the BIOS setup utility to the default values within the Multimedia Device Configuration menu. (See BIOS Setup Utility on page 25 for more information) Software driver is not configured correctly. Refer to your application and operating system documentation for help. The speakers have been muted Click on the Volume icon in the tool tray on the using the Volume icon in the bottom right of the screen. (It looks like a speaker). system tray. If the Mute box is checked, click on it to uncheck it. Protective sheet is still in the optical drive tray. Replace the disc in the tray. The disc is not pushed down Open optical drive tray and reinstall the disc onto center circle of the drive. properly. Optical drive tray is not latched shut. Push on the front of the optical drive tray until it latches. Incorrect DVD Player or no DVD Player software is installed. Install DVD Player software. (See "Media Player Software" on page 33 for more information.) Wrong drive designator was used for the disc in the application. Verify the drive designator used by the application is the same as the one used by the operating system. When the operating system is booted from a DVD/ CD, drive designations are automatically adjusted. Note that the drive designation can be changed with the Disk Management tool located at Administrative Tools -> Computer Management. Windows Auto Insert function Start the optical drive from the desktop or applica- is disabled. tion software or re-enable the Windows Auto Insert function. The disc is dirty or defective. Wipe the disc. If it still will not work try another disc in the drive. 48

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48
LifeBook A3000 Series Notebook - Section Five
TROUBLESHOOTING TABLE
Problem
Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 48
Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 48
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 49
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 49
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 49
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 49
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 50
Problem
Page
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 50
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 50
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 50
Shutdown and Startup Problems . . . . . . . . . . . . page 52
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 53
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 54
Problem
Possible Cause
Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low.
Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings are
incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu.
(See
BIOS Setup Utility on page 25 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
The speakers have been muted
using the Volume icon in the
system tray.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
Optical Drive Problems
LifeBook notebook fails to
recognize optical discs.
Protective sheet is still in the
optical drive tray.
Replace the disc in the tray.
The disc is not pushed down
onto center circle of the drive.
Open optical drive tray and reinstall the disc
properly.
Optical drive tray is not
latched shut.
Push on the front of the optical drive tray until it
latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Install DVD Player software.
(See “Media Player
Software” on page 33 for more information.)
Wrong drive designator was
used for the disc in the applica-
tion.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Note that the drive designation can be changed with
the Disk Management tool located at Administrative
Tools -> Computer Management.
Windows Auto Insert function
is disabled.
Start the optical drive from the desktop or applica-
tion software or re-enable the Windows Auto Insert
function.
LifeBook notebook fails to
recognize a disc.
The disc is dirty or defective.
Wipe the disc. If it still will not work try another disc
in the drive.
falcon.book
Page 48
Friday, August 4, 2006
11:12 AM