Fujitsu FI 5120C Operator's Guide - Page 126
fi-5120C / fi-5220C Image Scanner Operator Guide, Symptom: Multi feed errors occur frequently. - install sheet
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Symptom: Multi feed errors occur frequently. Back Do the documents satisfy the conditions described in "7.2 Document Quality"? YES Use documents that satisfy the requirements. (*1) NO When the multi feed detection is ON, are the multi feed detection conditions satisfied?(*2) YES Satisfy the multi feed detection conditions. (*2) NO Were the documents fanned before loaded onto the ADF paper chute? YES Fan the document before loading, or reduce the number of sheets of the documents. NO Have you scanned a very thick paper or plastic document? When scanning documents like this, disable the multifeed detection. YES NO Have the documents just been printed out on a copier or laser printer? Fan the documents 3 or 4 times to remove static electricity from the paper. YES NO Is the document stack 5 mm or less? YES Reduce the number of sheets of the document. (*3) NO Are all the consumables (Pick roller and Pad ASSY) installed correctly? Correctly install the consumables if needed. NO