Garmin nuvi 2797LMT Owner's Manual - Page 19

My device does not appear as a portable - troubleshoot

Page 19 highlights

• Decrease the volume (page 1). • Disable Bluetooth wireless technology (page 13). • Put the device in sleep mode when not in use (page 1). • Keep your device away from extreme temperatures. • Do not leave your device in direct sunlight. The battery gauge does not seem accurate 1 Allow the device to fully discharge. 2 Fully charge the device without interrupting the charge cycle. My device does not appear as a removable drive on my computer On most Windows computers, the device connects using Media Transfer Protocol (MTP). In MTP mode, the device appears as a portable device and not as a removable drive. MTP mode is supported by Windows 7, Windows Vista®, and Windows XP Service Pack 3 with Windows Media Player 10. My device does not appear as a portable device on my computer On Mac computers and some Windows computers, the device connects using USB mass storage mode. In USB mass storage mode, the device appears as a removable drive or volume, and not as a portable device. Windows versions prior to Windows XP Service Pack 3 use USB mass storage mode. My device does not appear as either a portable device or a removable drive or volume on my computer 1 Disconnect the USB cable from your computer. 2 Turn off the device. 3 Plug the USB cable into a USB port on your computer and into your device. TIP: Your device should be connected directly to a USB port on your computer and not to a USB hub. The device automatically turns on and goes into MTP mode or USB mass storage mode. A picture of the device connected to a computer appears on the device screen. My phone will not connect to the device • Select Settings > Bluetooth. The Bluetooth field must be set to Enabled. • Enable Bluetooth wireless technology on your phone and bring your phone within 33 feet (10 m) of the device. • Go to www.garmin.com/ bluetooth for more help. Troubleshooting 15

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Decrease the volume (
page 1
).
Disable Bluetooth wireless technology (
page 13
).
Put the device in sleep mode when not in use (
page 1
).
Keep your device away from extreme temperatures.
Do not leave your device in direct sunlight.
The battery gauge does not seem accurate
1
Allow the device to fully discharge.
2
Fully charge the device without interrupting the charge cycle.
My device does not appear as a removable
drive on my computer
On most Windows computers, the device connects using Media
Transfer Protocol (MTP). In MTP mode, the device appears as
a portable device and not as a removable drive. MTP mode is
supported by Windows 7, Windows Vista
®
, and Windows XP
Service Pack 3 with Windows Media Player 10.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows
XP Service Pack 3 use USB mass storage mode.
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
Disconnect the USB cable from your computer.
2
Turn off the device.
3
Plug the USB cable into a USB port on your computer and
into your device.
TIP:
Your device should be connected directly to a USB port
on your computer and not to a USB hub.
The device automatically turns on and goes into MTP mode or
USB mass storage mode. A picture of the device connected to a
computer appears on the device screen.
My phone will not connect to the device
Select
Settings
>
Bluetooth
.
The Bluetooth field must be set to
Enabled
.
Enable Bluetooth wireless technology on your phone and
bring your phone within 33 feet (10 m) of the device.
Go to
www.garmin.com/bluetooth
for more help.
Troubleshooting
15