Gateway DX4640-UB201A 8513028 - Gateway Hardware Reference Guide - Page 79
Modem cable or DSL
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www.gateway.com People are sending you e-mails, but you have not received them • Click the Receive or Send and Receive button in your e-mail program. This checks your mail server for incoming e-mail. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. E-mails you send are returned as undeliverable • Check the spelling of the e-mail address you are sending e-mail to. A valid e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that "hosts" that user. E-mail addresses never contain spaces and are not case-sensitive. • If possible, contact the intended recipient by using another method, then ask them to verify their e-mail address. Modem (cable or DSL) My computer cannot connect to the Internet. • Make sure that your modem is connected to the network jack. • See the documentation that came with your modem for additional troubleshooting information. • Contact your modem manufacturer for technical support. 73