Gateway FX530XV 8512279 - Gateway Computer Reference Guide (for Gateway FX-Ser - Page 127
Recovering your system
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www.gateway.com Recovering your system Understanding system recovery options Most computer problems can be solved by following the information in "Troubleshooting" on page 103 or at www.gateway.com. Problem-solving may also involve re-installing some or all of the computer's software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, as well as a backup copy (CD) of your factory-installed drivers and applications. We recommend that you make a backup of your factory-installed software as soon as you get your new Gateway system. If you are still having problems even after you follow troubleshooting steps, you can use Microsoft System Restore to roll back your system to a previous condition when drivers and programs worked correctly. • "Recovering your system using Microsoft System Restore" on page 124 describes how to return your system to a previous working condition. If you are still experiencing problems, you may need to reinstall specific software, such as a device driver. • "Recovering specific files and software" on page 122 describes how to install specific, factory-installed software and device drivers. Finally, in order to recover your system you may need to reinstall everything, including the operating system, so your computer has its original factory settings. • "Recovering your system from the hard drive" on page 127 tells how to completely reinstall the original factory software. 121