Gateway GM5472 8512041 - Gateway Hardware Reference Guide (5-bay uATX Case) - Page 94
Mouse, Networks, Passwords, Power
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CHAPTER 6: Troubleshooting Mouse The mouse does not work • Make sure that the mouse cable is plugged in correctly. • Shut down and restart your computer. • Remove all extension cables and switch boxes. • Try a mouse you know is working to make sure that the mouse port works. The mouse works erratically • If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. • Clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free of debris. Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home, see the "Networking Your Computer" chapter in the online User Guide. Help For more information about network troubleshooting, click Start, then click Help and Support. Type network troubleshooting in the Search Help box, then press ENTER. Passwords Your computer does not accept your password • Make sure that CAPS LOCK is turned off, then retype the password. Power Your computer will not turn on • Make sure that the power cord is connected to an AC power source and to your computer, and that your computer is turned on. 88