Section |
Page |
Contents |
3 |
Checking Out Your Gateway Computer |
9 |
Front |
10 |
Back |
12 |
Identifying your model |
14 |
Gateway model number |
14 |
Gateway serial number |
14 |
Microsoft Certificate of Authenticity |
14 |
Finding your specifications |
15 |
Accessories |
16 |
Home networking kit |
16 |
Imaging equipment |
16 |
Printers |
16 |
Storage Devices |
17 |
Memory |
17 |
Uninterruptible power supplies |
17 |
Getting Started |
19 |
Working safely |
20 |
Reducing eye strain |
20 |
Setting up your computer desk and chair |
21 |
Setting up your computer and computer accessories |
21 |
Sitting at your computer |
22 |
Avoiding discomfort and injury from repetitive strain |
22 |
Protecting from power source problems |
23 |
Starting your computer |
24 |
To start your computer: |
24 |
Turning off your computer |
25 |
To turn off your computer: |
25 |
Restarting (rebooting) your computer |
26 |
To close unresponsive programs and restart your computer: |
26 |
Multifunction keyboard |
27 |
Special-function buttons |
28 |
Mouse |
30 |
Using the mouse |
31 |
Installing a printer, scanner, or other peripheral device |
32 |
Getting Help |
33 |
Help and Support |
34 |
To start Help and Support: |
34 |
Searching for a topic |
34 |
Online help |
35 |
Gateway Web site |
36 |
Using eSupport |
36 |
Support Home |
37 |
Downloads |
37 |
Contact Us |
37 |
Account Info |
37 |
PC Tools |
37 |
Windows Basics |
39 |
About the Windows environment |
40 |
Using the desktop |
41 |
Using the Start menu |
42 |
To use the Start menu: |
42 |
Adding icons to the desktop |
43 |
To add icons to the desktop: |
43 |
Identifying window items |
44 |
Working with files and folders |
46 |
Viewing drives |
46 |
To view the drives on your computer: |
46 |
To see the files and folders on a drive: |
47 |
Creating folders |
47 |
To create a folder: |
48 |
Copying and moving files and folders |
49 |
To copy a file or folder to another folder: |
49 |
To move a file or folder to another folder: |
50 |
Deleting files and folders |
51 |
To delete files or folders: |
51 |
To recover files or folders from the Recycle Bin: |
51 |
To empty the Recycle Bin: |
52 |
Browsing for files and folders |
52 |
To browse for a file: |
53 |
Searching for files |
54 |
Using the Windows Search utility |
55 |
To find files and folders using the Search utility: |
55 |
Using advanced search options |
56 |
Working with documents |
57 |
Creating a new document |
57 |
To create a new document: |
57 |
Saving a document |
58 |
To save a document: |
58 |
Opening a document |
59 |
To open a document: |
59 |
Printing a document |
60 |
To print a document: |
60 |
Shortcuts |
61 |
Using the Internet |
63 |
Learning about the Internet |
64 |
Setting up an Internet account |
65 |
To set up an Internet account with America Online: |
65 |
Accessing your Internet account |
66 |
To connect to your America Online Internet account: |
66 |
To disconnect from your America Online Internet account: |
66 |
Using the WorldWideWeb |
67 |
Connecting to a Website |
68 |
To connect to a Web site: |
68 |
Downloading files |
69 |
To download files or programs from a Web site: |
69 |
Using e-mail |
70 |
Sending e-mail |
70 |
To send e-mail using America Online: |
70 |
Checking your e-mail |
71 |
To check your e-mail using America Online: |
71 |
Sending and Receiving Faxes |
73 |
Installing and configuring Fax |
74 |
Installing Fax |
74 |
To install Fax: |
74 |
Configuring Fax |
75 |
To configure Microsoft Fax: |
75 |
Sending a simple fax |
77 |
To send a simple fax: |
77 |
Setting up your cover page template |
79 |
To set up your fax cover page template: |
79 |
Faxing from programs |
80 |
To fax a document directly from most programs: |
80 |
Faxing a scanned document |
80 |
To fax a document that you have scanned: |
80 |
Receiving and viewing a fax |
81 |
To receive and view a fax: |
81 |
Canceling a fax |
81 |
To cancel a fax that has not been sent: |
81 |
Automatically retry sending a fax |
82 |
To automatically retry sending a fax: |
82 |
Automatically cancelling a fax |
83 |
To automatically cancel a failed fax: |
83 |
Using Multimedia |
85 |
Adjusting the volume |
86 |
To adjust the overall volume level using hardware controls: |
86 |
To adjust specific volume levels: |
86 |
Recording and playing audio |
88 |
To make an audio recording: |
88 |
To play an audio recording in Sound Recorder: |
89 |
Playing audio and video files with the WindowsMediaPlayer |
90 |
To play a file using the WindowsMediaPlayer: |
90 |
Using the CD or DVD drive |
92 |
Identifying drive types |
92 |
Inserting a CD or DVD |
93 |
To insert a CD or DVD: |
93 |
Listening to CDs |
94 |
To play a CD: |
94 |
Using MUSICMATCH |
96 |
Playing CDs |
96 |
To play a musicCD: |
96 |
Creating MP3 music files |
98 |
To create MP3 files: |
98 |
Editing track information |
99 |
To edit track information: |
99 |
Building a music library |
101 |
Changing the music library display settings |
102 |
To change the music library display settings: |
102 |
Listening to Internet radio |
103 |
To listen to an Internet radio station: |
103 |
Using advanced features |
103 |
Playing a DVD |
103 |
To play a DVD: |
104 |
Creating CDs and DVDs |
105 |
Copying a CD or DVD |
106 |
To copy a music CD, data CD, or data DVD: |
106 |
Creating a data CD or DVD |
110 |
To create a data CD or DVD: |
110 |
Copying music tracks |
113 |
To copy music CD tracks to your hard drive: |
113 |
Creating a music CD |
116 |
To create a music CD: |
116 |
Advanced features |
120 |
Connecting a digital camera |
121 |
To connect a digital camera: |
121 |
Connecting a digital video camera |
122 |
To connect a digital video camera: |
122 |
Creating video DVDs |
122 |
To create a video DVD: |
123 |
Using the optional diskette drive |
124 |
To use a diskette: |
124 |
Using the optional media card reader |
125 |
Media card types |
125 |
Using a media card |
126 |
To insert a media card: |
126 |
To remove a media card: |
126 |
Customizing Your Computer |
127 |
Adjusting the screen and desktop settings |
128 |
Adjusting the color depth |
128 |
To change the color depth: |
128 |
Adjusting the screen resolution |
130 |
To adjust the screen resolution: |
130 |
Changing the colors on your Windows desktop |
131 |
To change desktop colors: |
131 |
Changing the desktop background |
133 |
To change the desktop background: |
133 |
Selecting a screen saver |
134 |
To select a screen saver: |
134 |
Changing the mouse settings |
136 |
To change your mouse settings: |
136 |
Adding and modifying user accounts |
137 |
User account tips |
137 |
To add, delete, or modify user accounts: |
137 |
To switch user accounts: |
138 |
Power management |
139 |
Using power saving modes |
139 |
Changing power settings |
140 |
Changing the power scheme |
140 |
To change the power scheme: |
140 |
Changing advanced power settings |
141 |
To change advanced power management settings: |
141 |
Activating and using Hibernate mode |
142 |
To activate Hibernate mode: |
142 |
To use Hibernate mode: |
144 |
Setting up an uninterruptible power supply |
144 |
To install an uninterruptible power supply (UPS): |
144 |
Networking Your Computer |
147 |
Benefits of networking |
148 |
Sharing a single Internet connection |
148 |
Sharing drives |
148 |
Sharing peripheral devices |
149 |
Streaming audio and video files |
149 |
Playing multi-player games |
149 |
Selecting a network connection |
150 |
Wired Ethernet network |
150 |
Wireless Ethernet network |
150 |
Using a wired Ethernet network |
151 |
Ethernet, Fast Ethernet, or Gigabit Ethernet |
151 |
Example wired Ethernet network |
152 |
Equipment you need for a wired Ethernet network |
153 |
Using a wireless Ethernet network |
154 |
Wireless Ethernet speed and frequency |
154 |
Example access point wireless Ethernet network |
156 |
Equipment you need for an access point wireless Ethernet network |
157 |
Example peer-to-peer wireless Ethernet network |
158 |
Equipment you need for a peer-to-peer wireless Ethernet network |
159 |
For more information |
159 |
Using your computer on a network |
160 |
Installing and configuring your computer for Ethernet networking |
160 |
Moving from Your Old Computer |
161 |
Using the WindowsXP Files and Settings Transfer Wizard |
162 |
To open the Files and Settings Transfer Wizard: |
162 |
Transferring files |
163 |
Finding your files |
163 |
To find files in the My Documents folder: |
163 |
To find files using Find or Search: |
164 |
Transferring Internet settings |
165 |
Setting up your ISP |
165 |
To use the Internet Connection Wizard: |
165 |
Transferring your e-mail and address book |
166 |
Transferring your Internet shortcuts |
166 |
Installing your old printer or scanner |
166 |
Installing a USB printer or scanner |
166 |
Installing a parallel port printer |
167 |
To install your old printer: |
167 |
Installing your old programs |
168 |
Maintaining Your Computer |
169 |
Caring for your computer |
170 |
Protecting your computer from viruses |
172 |
To scan for viruses: |
173 |
To remove a virus: |
174 |
To update Norton AntiVirus: |
174 |
Managing hard drive space |
175 |
Checking hard drive space |
175 |
To check hard drive space: |
175 |
Using Disk Cleanup |
176 |
To use the Windows Disk Cleanup program: |
176 |
Checking the hard drive for errors |
177 |
To check the hard drive for errors: |
177 |
Defragmenting the hard drive |
179 |
To defragment the hard drive: |
179 |
Backing up files |
181 |
Using the Scheduled Task Wizard |
181 |
To start the Scheduled Task Wizard: |
181 |
Cleaning your computer |
183 |
Cleaning the exterior |
183 |
Cleaning the keyboard |
184 |
Cleaning the computer screen |
184 |
Cleaning the mouse |
185 |
Restoring Software |
187 |
Using the Restoration CDs |
188 |
Reinstalling device drivers |
189 |
To reinstall device drivers: |
189 |
Updating device drivers |
191 |
To update device drivers: |
191 |
Reinstalling programs |
192 |
To reinstall programs from the Applications CD(s): |
192 |
To reinstall other programs from a CD: |
193 |
Reinstalling Windows |
194 |
To reinstall WindowsXP and the device drivers: |
194 |
Upgrading Your Computer |
197 |
Selecting a place to work |
198 |
Gathering the tools you need |
198 |
Preventing static electricity discharge |
199 |
Opening the case |
200 |
Removing the side panel |
200 |
To remove the side panel: |
200 |
Removing the front bezel |
203 |
To remove the front bezel: |
203 |
Closing the case |
204 |
Replacing the side panel |
204 |
To replace the side panel: |
204 |
Replacing the front bezel |
205 |
To replace the front bezel: |
205 |
Adding or replacing a CD, DVD, or diskette drive |
206 |
To add or replace a CD, DVD, or diskette drive: |
206 |
Replacing the hard drive |
211 |
To replace the hard drive: |
211 |
Adding or replacing add-in cards |
214 |
To replace, add, or reseat an add-in card: |
214 |
Installing memory |
216 |
To install or replace DIMM memory: |
216 |
Replacing the system battery |
220 |
To replace the battery: |
220 |
Replacing the power supply |
222 |
To replace the power supply: |
222 |
Replacing the system board |
224 |
To replace the system board: |
224 |
Troubleshooting |
227 |
Safety guidelines |
228 |
First steps |
228 |
Software support tools |
229 |
Troubleshooting |
230 |
Add-in cards |
230 |
The computer does not recognize an add-in card |
230 |
CD, DVD, or recordable drives |
230 |
The computer does not recognize a disc or the CD, DVD, or recordable drive |
230 |
Audio CD does not produce sound |
231 |
A DVD movie will not play |
231 |
Cleaning CDs and DVDs |
232 |
Computer |
232 |
The computer will not start |
232 |
File management |
233 |
A file was accidentally deleted |
233 |
To restore files that were deleted: |
233 |
Hard drive |
233 |
You see an “Insufficient disk space” error message |
233 |
You see a “Data error” message |
234 |
The hard drive cannot be accessed, or you see a “General failure reading drive C” error message |
234 |
The computer does not recognize an IDE drive |
234 |
Internet |
234 |
You cannot connect to the Internet |
234 |
You see an “Unable to locate host” message and are unable to browse the Internet |
235 |
Connecting to a Web site takes too long |
235 |
People are sending you e-mail messages, but you have not received any mail |
235 |
Keyboard |
236 |
The keyboard does not work |
236 |
A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message |
236 |
Liquid spilled in the keyboard |
236 |
Memory |
236 |
You see a “memory error” message during startup |
236 |
You see a “Not enough memory” error message |
236 |
Modem |
237 |
Your modem does not dial or does not connect |
237 |
To check the dialing properties: |
237 |
You cannot connect to the Internet |
238 |
Your 56K modem does not connect at 56K |
238 |
To access the Gateway dial-up server: |
239 |
Your fax communications program only sends and receives faxes at 14,400bps even though you have ... |
239 |
The modem is not recognized by the computer |
239 |
To run modem diagnostics: |
240 |
The modem is noisy when it dials and connects |
240 |
To turn down the modem volume: |
241 |
Monitor |
241 |
The screen resolution is not correct |
241 |
The computer is running but there is no picture |
241 |
The color is not uniform |
242 |
Why is there a horizontal line or wire visible across the monitor screen? |
242 |
The text on the display is dim or difficult to read |
242 |
Mouse |
243 |
The mouse does not work |
243 |
The mouse works erratically |
243 |
Power |
243 |
My system is turned on but nothing is getting power |
243 |
Printer |
244 |
Printer will not turn on |
244 |
Printer is on but will not print |
244 |
To set a default printer: |
244 |
You see a “Printer queue is full” error message |
244 |
To make sure that the printer is not set to work offline: |
245 |
You see a “Printer is out of paper” error message |
245 |
Sound |
245 |
You are not getting sound from the speakers |
245 |
Using the BIOS Setup utility |
246 |
To open BIOS Setup utility: |
246 |
Telephone support |
248 |
Before calling Gateway Technical Support |
248 |
Telephone support |
249 |
Automated troubleshooting system |
249 |
Telephone numbers |
249 |
Tutoring and training |
250 |
Self-help |
250 |
Tutoring |
250 |
Training |
251 |
Safety, Regulatory, and Legal Information |
253 |
Important safety information |
253 |
Regulatory compliance statements |
255 |
Notices |
261 |
Index |
263 |
A |
263 |
B |
263 |
C |
263 |
D |
265 |
E |
266 |
F |
267 |
G |
267 |
H |
267 |
I |
268 |
J |
269 |
K |
269 |
L |
269 |
M |
269 |
N |
270 |
O |
271 |
P |
271 |
R |
272 |
S |
272 |
T |
274 |
U |
275 |
V |
275 |
W |
275 |