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Gateway M505 Gateway M505 Notebook User's Guide - Page 270

Mouse, Networks, Operating system

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Chapter 16: Troubleshooting 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. Mouse The external mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your notebook. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. For more information, see "Cleaning the mouse" on page 216. ■ Some mouse pad patterns "confuse" optical mice. Try the mouse on a different surface. Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. Help and Support For more information about network troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box , then click the arrow. Operating system The program I am working in has stopped responding but the cursor moves and other programs work ■ The program has crashed. Press CTRL+ALT+DEL to open the Task Manager and close the non-responsive program. 260 www.gateway.com

Section	Page
Contents	3
Checking Out Your GatewayM505	11
Front	12
Left side	13
Right side	14
Back	15
Bottom	17
Keyboard area	18
Identifying your model	20
Gateway model number	20
Gateway serial number	20
Microsoft Certificate of Authenticity	21
Finding your specifications	22
Accessories	23
Getting Started	25
Safety instructions	26
General tips	26
Using the battery	27
Using the AC adapter	27
Basic safety precautions	28
Connecting the ACadapter	28
Protecting from power source problems	31
Starting your notebook	32
Waking up your notebook	33
Turning off your notebook	33
Restarting (rebooting) your notebook	34
Status indicators	35
Keyboard status indicators	35
LCD panel status indicators	37
Using the keyboard	38
Key types	39
System key combinations	40
Multi-function buttons	41
Using the EZPad touchpad	42
Using the touchpad	43
Connecting the modem	45
Connecting to a wired Ethernet network	46
Broadband Internet connections	47
Installing a printer, scanner, or other peripheral device	47
Using fast infrared	48
Getting Help	49
Help and Support	50
Searching for a topic	50
Do More With Gateway	51
Online help	52
Gateway Web site	53
Using eSupport	53
Support Home	54
Downloads	54
Contact Us	54
Account Info	54
PC Tools	54
Windows Basics	55
About the Windows environment	56
Using the desktop	57
Using the Start menu	57
Adding icons to the desktop	58
Identifying window items	59
Working with files and folders	60
Viewing drives	61
Creating folders	62
Copying and moving files and folders	63
Deleting files and folders	64
Browsing for files and folders	66
Searching for files	68
Using the Windows Search utility	69
Using advanced search options	70
Working with documents	71
Creating a new document	71
Saving a document	72
Opening a document	73
Printing a document	74
Shortcuts	75
Using the Internet	77
Learning about the Internet	78
Setting up an Internet account	79
Accessing your Internet account	80
Using the WorldWideWeb	81
Connecting to a Website	82
Downloading files	83
Using e-mail	84
Sending e-mail	84
Checking your e-mail	85
Sending and Receiving Faxes	87
Installing and configuring Fax	88
Installing Fax	88
Configuring Fax	89
Sending a simple fax	91
Setting up your cover page template	93
Faxing from programs	94
Faxing a scanned document	94
Receiving and viewing a fax	95
Canceling a fax	95
Automatically retry sending a fax	96
Automatically cancelling a fax	97
Using Multimedia	99
Adjusting the volume	100
Recording and playing audio	103
Playing audio and video files with the WindowsMediaPlayer	105
Using the audio/video controls	107
Locating the controls	107
Understanding the AV controls LCD panel	109
Using the subwoofer	110
Using the Gateway M505 Music Player	111
Using the DVD/CD-RW or DVD-RW/CD-RW drive	113
Identifying drive types	113
Inserting a CD or DVD	114
Listening to CDs	116
Using MUSICMATCH	118
Playing CDs	118
Creating MP3 music files	120
Editing track information	122
Building a music library	123
Changing the music library display settings	124
Listening to Internet radio	125
Using advanced features	125
Playing a DVD	126
Creating CDs and DVDs using Nero Express	127
Creating a data CD or DVD	128
Copying a CD or DVD	132
Copying music tracks	135
Creating a music CD	138
Advanced features	142
Using the optional diskette drive	142
Using the SD memory card reader	144
Using an SD memory card	144
Connecting a digital camera	145
Connecting a digital video camera	147
Editing videos	148
Viewing the display on a projector or monitor	149
Viewing the display on a television	151
Managing Power	155
Monitoring the battery charge	156
Recharging the battery	156
Changing batteries	157
Replacing the battery	158
Extending battery life	160
Conserving battery power	160
Using alternate power sources	160
Changing power modes	161
Using power saving modes	161
Changing power settings	162
Changing the power scheme	163
Changing alarm options	164
Changing advanced settings	165
Activating and using Hibernate mode	166
Traveling with Your GatewayM505	169
Packing your notebook	170
Traveling by air	170
Modem	170
Radio frequency wireless connections	171
Files	171
Security	172
Power	173
Additional tips	173
Customizing Your GatewayM505	175
Adjusting the screen and desktop settings	176
Adjusting the color depth	176
Adjusting the screen resolution	178
Changing the colors on your Windows desktop	179
Changing the desktop background	180
Selecting a screen saver	182
Changing the touchpad settings	184
Programming the multi-function buttons	186
Adding and modifying user accounts	187
User account tips	187
Networking Your GatewayM505	189
Benefits of networking	190
Sharing a single Internet connection	190
Sharing drives	190
Sharing peripheral devices	191
Streaming audio and video files	191
Playing multi-player games	191
Selecting a network connection	192
Wired Ethernet network	192
Wireless Ethernet network	192
Using a wired Ethernet network	193
Ethernet, Fast Ethernet, or Gigabit Ethernet	193
Example wired Ethernet network	194
Equipment you need for a wired Ethernet network	195
Using a wireless Ethernet network	196
Wireless Ethernet speed and frequency	197
Example access point wireless Ethernet network	198
Equipment you need for an access point wireless Ethernet network	199
Example peer-to-peer wireless Ethernet network	200
Equipment you need for a peer-to-peer wireless Ethernet network	201
For more information	201
Using your notebook on a network	202
Installing and configuring your notebook for Ethernet networking	202
Turning your wireless Ethernet emitter on or off	202
Moving From Your Old Computer	203
Using the Files and Settings Transfer Wizard	204
Transferring files	204
Finding your files	204
Transferring Internet settings	206
Setting up your ISP	206
Transferring your e-mail and address book	207
Transferring your Internet shortcuts	207
Installing your old printer or scanner	207
Installing a USB printer or scanner	208
Installing a parallel port printer	208
Installing your old programs	209
Maintaining Your GatewayM505	211
Caring for your notebook	212
Maintenance schedule	213
Protecting your notebook from viruses	214
Managing hard drive space	217
Checking hard drive space	217
Using Disk Cleanup	218
Checking the hard drive for errors	219
Defragmenting the hard drive	221
Backing up files	223
Using the Scheduled Task Wizard	223
Cleaning your notebook	225
Cleaning the exterior	225
Cleaning the keyboard	226
Cleaning the notebook screen	226
Cleaning the mouse	226
Restoring Software	229
Using the Restoration CDs	230
Reinstalling device drivers	230
Updating device drivers	232
Reinstalling programs	233
Reinstalling Windows	235
Upgrading Your GatewayM505	239
Adding and removing a PCCard	240
Preventing static electricity discharge	242
Adding or replacing memory	244
Replacing the hard drive kit	248
Troubleshooting	253
Safety guidelines	254
First steps	255
Software support tools	255
Troubleshooting	256
Audio	256
Battery	256
Device installation	256
Diskette drive (external)	257
Display	258
DVD/CD-RW or DVD-RW/CD-RW drive	259
Cleaning CDs or DVDs	261
File management	261
Hard drive	262
Interface/Ports	263
Internet	263
Keyboard	264
Memory	265
Memory card reader	265
Modem (dial-up)	266
Mouse	270
Networks	270
Operating system	270
Passwords	271
PCCards	271
Power	272
Printer	273
Sound	275
Video	275
Telephone support	277
Before calling Gateway Technical Support	277
Telephone numbers	278
Automated troubleshooting system	278
Telephone numbers	278
Tutoring and training	279
Self-help	279
Tutoring	279
Training	280
Safety, Regulatory, and Legal Information	281
Index	295
A	295
B	295
C	296
D	297
E	299
F	299
G	300
H	300
I	300
J	301
K	301
L	301
M	302
N	303
O	303
P	304
R	305
S	305
T	307
U	308
V	308
W	309