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Gateway NE510 User Manual - Page 62

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62 - Frequently asked questions If the country you are traveling in does not have an Gatewayauthorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.gateway.com. Before you call Please have the following information available when you call Gateway for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). You are required to provide the following information: Name Address Telephone number Machine and model type Serial number Date of purchase

Section	Page
Gateway notebook (15\	1
User’s Manual	1
First things first	5
Your guides	5
Basic care and tips for using your computer	5
Turning your computer on and off	5
Taking care of your computer	6
Taking care of your AC adapter	6
Taking care of your battery pack	7
Cleaning and servicing	7
Getting to know your computer	8
Top view - display	8
Top view	9
Top view - keyboard	10
Left view	11
Right view	12
Base view	13
Using the keyboard	14
Lock keys and numeric keypad	14
Special keys	14
Windows keys	16
Touchpad	17
Touchpad basics	17
Touchpad gestures	17
Recovery	19
Creating a recovery backup	19
Creating a drivers and applications backup	21
Recovering your system	23
Reinstalling drivers and applications	24
Returning to an earlier system snapshot	26
Returning your system to its factory condition	27
Recovering from Windows	27
Recovering from a recovery backup	30
Connecting to the Internet	33
Connecting with a cable	33
Built-in network feature	33
Connecting wirelessly	34
Connecting to a wireless LAN	34
Connecting to a 3G network	35
Using a Bluetooth connection	36
Enabling and disabling Bluetooth	36
Enabling Bluetooth from Windows 8.1	36
Adding a Bluetooth device	37
BIOS utility	40
Boot sequence	40
Setting passwords	40
Securing your computer	41
Using a computer security lock	41
Using passwords	41
Entering passwords	42
Power management	43
Saving power	43
Battery pack	45
Battery characteristics	45
Charging the battery	45
Optimizing battery life	46
Checking the battery level	47
Battery-low warning	47
Installing and removing the battery pack	48
Traveling with your computer	49
Disconnecting from the desktop	49
Moving around	49
Preparing the computer	49
What to bring to meetings	50
Taking the computer home	50
Preparing the computer	50
What to take with you	51
Special considerations	51
Setting up a home office	51
Traveling with the computer	52
Preparing the computer	52
What to take with you	52
Special considerations	52
Traveling internationally with the computer	52
Preparing the computer	53
What to bring with you	53
Special considerations	53
Memory card reader	54
Connectivity options	54
Video and audio connectors	56
HDMI	57
Universal Serial Bus (USB)	58
Frequently asked questions	59
Requesting service	61
Tips and hints for using Windows 8.1	63
How do I get to Start?	63
What are \	63
Can I boot directly to the desktop?	64
How do I jump between apps?	64
How do I turn off my computer?	64
How do I unlock my computer?	64
How do I personalize my computer?	65
Where are my apps?	67
What is a Microsoft ID (account)?	68
How do I add a favorite to Internet Explorer?	69
How do I check for Windows updates?	69
Where can I get more information?	69
Troubleshooting	70
Troubleshooting tips	70
Error messages	70
Internet and online security	72
First steps on the net	72
Protecting your computer	72
Choose an Internet Service Provider	72
Network connections	74
Surf the Net!	76
Security	76